SpringHill Suites Peoria

It was pleasant & peaceful stay.

This is a hotel with many issues....took 10 minutes to find our reservations. Was told first could not find all 3 of our reservations. One in our group was in their room when someone else had a key and walked into their room. The front desk gave their room to someone else!!!! Not sure how you can even double book a room when someone is checked in already. Rooms were Very Very out dated and past updated timeline. This is a hotel that should be charging $80 a night not $180 night!!!

The location is convenient and the cleaning are good. But the pool was closed, they won't tell you on media. The breakfast was fine but the coffee machine does not work.

The desk person was very nice and accommodating, the room was clean... didn't have an accessible bathroom and heat didn't work I was cold all night and was sick the next morning I didn't blame the desk person b/c he tried to fix it to no avail, all in all it was just ok...some things needed fixing but it was ok

Room wasn’t what I reserved. Pools heater is broken. Not working. Cable tv didn’t work. Drove 7 hours to cancel at check in. Second location booked through ******* that the pool is closed or under maintenance.

Currently, Springhill Suites are running commercials. I stayed at a Springhill property on KY so I trusted the brand. Unfortunately, this property the room is disgusting. There items on the room from the last guest that tells me the room wasn’t cleaned. The mattress is old, stains throughout the couch and carpet. Like the tub looks like someone bathed and didn’t clean it. We didn’t have a comfortable rest and were too scared to shower.

Breakfast sausage hard as concrete. No water availability only fortified water. Toaster not working. Had to ask for napkins Stayed several days. Eggs only available one day.

The desk clerk was very nice! I paid $180 and it wasn’t worth that for one night. When you tried to close the bathroom door, it hit the toilet. There were no blankets for the pullout sofa. The breakfast didn’t have much variety. Now for the positives: The room smelled good when we arrived and the bed was comfortable.

There were no ice machines other than on the 1st floor. Other than that, it was perfect for what we needed.