I regret to say that my recent stay at the hostel was an utter disappointment and, frankly, felt like a complete scam. Upon attempting to place my sheets on the top bunk, I discovered a severe lack of support, where I felt as though I was falling through the bed. I then noticed that the supposed support system for the bed consisted of inadequate and broken planks of wood that was falling on the bed below. When I brought this matter to the attention of the management, I was told there is no other bed available, that the hostel was fully booked. I ended up having to book alternative accommodations elsewhere, They refused to give me a refund even though the advertised product wasn’t what I got. It was only after requesting to speak with a supervisor for a refund, who was reportedly out at the bars, that I was reluctantly offered a bed from a no-show guest, whose arrival was uncertain. However, I declined this offer as I had initially been informed that the hostel was fully booked and had already secured alternative accommodation. In conclusion, I strongly advise anyone considering staying there to think twice and explore other options. The lack of proper maintenance, coupled with the dismissive attitude of the management, makes this hostel a place to avoid at all costs. I hope this review serves as a warning to others and prompts the necessary changes to prevent future guests from experiencing similar disappointment and feeling like they've been scammed.
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