Hawthorn Suites by Wyndham Pflugerville

The staff was very helpful and nice. Enjoyed our stay. When we return to Pflugerville, TX we will stay there again. Thanks for making us feel at home away from home 😊

Hotel was clean and staff was excellent, the only draw back was that you could hear doors slam while in your room

The hotel was really clean and comfortable. There is a real issue with extremely low water pressure. Also, the breakfast area sign advertised holiday breakfasts from 7-10 am. When we arrived to eat at 9:15 am, we were told since it was a Monday, it had only been open from 6-9 am. We reported this to the desk clerk but went without breakfast that day. Every employee was very helpful.

Very clean, at a very convenient location for shopping, to restaurants and even to just walk around. Staff was very friendly. I would recommend this place and WILL stay again.

Hotel check in process was fast! The rooms were nice and clean! Many choices for breakfast.

The air conditioner in our room sounded like a jet taking offf for the entire time. The rest of the hotel was nice but the breakfast is pretty much inedible. They ran out of some essential items for days. We will be coming back and forth to this area monthly but this hotel will be a skip.

Well, we arrived at noon as we usually do to check in at any hotel for our regular couple's staycation which we do every month. I explained to her that we never experience any issues anywhere with the hotel checking us in "early" around noon. This receptionist, however, told us check it was a strict 3 pm--she didn't even make an effort to check on room availability or make any effort to get us into a room. Since we were "stuck" with no room, we went to eat some lunch nearby, and with nowhere else to go after lunch, we came back to the hotel to wait 'til 3.. She saw us waiting in the lobby and told us she was going to go ahead and check us in. She checked us into a room and when we went up and opened the door, the room was a mess and not made up yet. So we hauled the cart back down and without even apologizing, she checked us into a different room. When we went up to the second room it was also a mess and had not yet been made up. At this point we thought she was doing this to us on purpose. She sent us to a 3rd room, hauling the cart everywhere we went, and finally the 3rd room was clean. This receptionist/hostess was not very friendly, obviously not very helpful, and completely unprofessional. We do realize it's incredibly hard for the service industry to fill positions post-covid , but a hotel receptionist should possess some friendlier more helpful attributes.

Newly built hotels with teething issues. Would be better once problems are fixed.

There was dishes that needed to be washed in the sink. It appeared that a child had written on the walls of the room And needed a good vacuum.