The Evansies
4 marca 2024 r.
Check in was an awful experience. A family of 4 with 2 children, 4yo & 10 months old. We were waiting for nearly 2 hours with no complementary. I can see that the staff was trying their best to accommodate. They gave us false impression of “how long we needed to wait”, so we didn’t go anywhere to relax but kept waiting. Finally, we were assigned to an abandoned room. Stepping inside the room, we could tell nobody stayed there for at least a month or two. The floor , though we believed was mopped , was covered in thick black dust. Our allergies symptoms kicked in right away. We informed the front desk, they sent a maid to clean but again, this room needed a “deep cleaning, scrubbing, and air conditioning cleaning,etc.”. We put up for a night and decided to request a new room. We didn’t plan to pay in order to suffer during our holidays. The staff was absolutely helpful and I’m impressed with how hey handled the whole thing. They could definitely improve on the overload bookings and food. Don’t recommend the breakfast here unless you want to give it a try and see if they are better or not. It’s a budget hotel after all. The location is great and the staff are super helpful.
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