Andakira Hotel

差評差評差評 真的無語了，房間那麼多，非説沒有了，安排了標準間，我們朋友一起，三間房，每人安排一層，還是最角的地方，很不幸，**眼睛不瞎，壓根沒住滿。 真不建議來，現在泰國對國人都有或多或少的歧視

รร.สะอาด ใหม่ พนักงานดูแลให้บริการดี อยู่ในซอยเข้าไป ไม่ได้อยู่ติดถนน มีห้องพักรองรับเยอะ มีทัวร์ลงด้วย ต่างชาติเยอะ อาหารเช้าหลากหลาย ตอนแรกแจ้งไปว่าขอเตียง Queen size แต่กลายเป็น twin bed แจ้งเจ้าหน้าที่ก็มีเลื่อนเตียงให้ พร้อมปู topper กลายเป็นเตียงใหญ่ให้ อย่างรวดเร็ว ห้องน้ำสะอาด มีไดร์เป่าผม สบู่ แชมพู อุปกรณ์อาบน้ำ รองเท้าแตะ ข้อเสียคือ น้ำไหลไม่แรงมาก แต่ก็ไม่แย่ กับที่จอดรถมีน้อย

房間非常差，前台態度傲慢，和圖片房型完全不符。對待中國人極不友好。陽台就是設備平台那麼點大放張椅子都放不下。連出租房都比不上。門連着馬桶，洗手池在房間裏，地上有水，還容易摔跤。住了一晚，連夜換酒店，外面小公寓都這裏好。泳池一點大，就在酒店前台，豬都不好意思去洗澡。預訂需慎重！

Hotel location is perfect check in and check out was very smooth and fast rooms are spacious cleaned and everyday done .. Staff is friendly and professional with always a smile …. Beach is 10 to 15 minutes walk and breakfast spread had good variety

房間內很乾凈整潔，但是讓我十分不滿意的就是前台給我分房間的時候竟然分了一個陽台前一堵牆的房間，本來滿懷期待的拉開窗簾，真是讓我的心情跌倒谷底！我帶着孩子定了2天的房間，2天都對着一堵牆，一點陽光進不來，孩子出去看了，旁邊開闊的房間根本沒有人，卻不給我們安排，感覺前台對中國人很不友好，客房服務人員態度特別好，所以對於這個酒店真是喜憂參半！

房間大小合適 服務積極 酒店位置好 步行可達芭東海灘經典地區 **秀合影很坑 建議光拍 不要合影 因為100小費是起點

Love love it, pool access room is the best❤️ Friendly staff Rooms are well taken care of

Расположение отеля хорошее. 3 линия патонга, рядом рынок с морепродуктами, 5 минут пешком до банглароад, хорошие массажки рядом и топс. Минусы отеля: маленькие рыжие муравьи в номере, за 4 дня прибирались 1 раз, нелогичное расположение розеток в номере, не стабильная работа кондиционера.

We booked our stay with Andakira Hotel & Spa for our Phuket trip from 10 - 14 Dec. Because we are a group of 5, we booked the family suite, which came with a living room with 2 rooms with ensuites. On the day of arrival, we were given the family suite with an extra bed in one of the bedrooms which suited us perfectly. The room was spacious but that was about it. The bathroom, however, had exposed and loose drainage vent covers. It was on 12 Dec when we came back to our room to find one dead cockroach. We then contacted the front reception to get it removed. 2 staff came in, one to sweep it away while the other brought in a plastic bag filled with white stuff and then went into the bathroom to, I presume it was to scatter it into the drainage vents. Then, after some settling down, while my son was resting on the extra bed provided, a cockroach fell from out of nowhere, presumably from the air-con vents. It then started flying and we resorted to slapping it down with our flip-flops. We then called reception again to catch it. This time they came in with insecticide and the broom to sweep it away. They sprayed the insecticide around the room whilst we were still in the room. We were inhaling the poisons! Again not too long after that, we saw another crawling underneath the desk next to the second bed. Again, we called for help. Then again, the staff came up to spray yet again more insecticide! The fumes were getting too much to bear and my kids started complaining. I then decide to lodge a complaint with the front desk directly and one staff offered us a change of rooms. This time, it was 2 rooms with 1 king sized bed each. We had no choice but to accept it even though it was past midnight. After moving in, we realised that there was no extra bed as there were 3 of us in one room and 2 in the other. We requested for the extra bed to be put in. Then we retreated to rest. In the middle of the night at around 4am, the back of my left leg started to itch and there were bumps. I applied some creams to ease the itch. The next morning, I went down and told the staff about it. They even took a photo of it as proof of those bites. I then demanded for a refund or some form of compensation. On the day we were leaving the hotel on 14 Dec, I asked for the Front Office Manager by the name of Khun. He came out defensive and rude. He said that by offering the new rooms , it has been settled. I said there was obviously a cockroach infestation and he then admitted that they had done some pest control and the cockroaches were all scrambling out of the vents. I said that is not my problem. As a customer. would you want to stay in a room full of cockroaches? Then I told him about the bed bugs and he said they checked but couldn't find any. I said the bites on my legs are living proof of it and he said it could be due to my allergies! He was rude and offered no customer service! He then told me to direct my complaints to you directly as we had booked our room through your platform. We now seek a refund and/or compensation of our stay in that hotel for what we had to endure. Kindly respond.