Hotele niedaleko Argos Newport Maesglas Retail Park, Pillgwenlly

Booked in 30th Aug - 2 Sept 22. (Room 226) On arrival was met by young man who was brilliant, explained everything and had a good laugh. The rest of the staff were of the same ilk, friendly and very helpful. Went into the room and first impressions were ok. The bed is a standard double. not good when you have a bed hogging wife. The sheets were clean and fresh and although small the bed was comfortable. They could do with putting plug sockets on both sides of the bed. Its a small bed so wouldn't need too much cabling. The bath is ok if you are a size 0, however, any larger, forget it. I couldn't get my lardy **** into it. But on the plus side, it was clean and tidy. Issues with the bathroom, Went I went for a tinkle in the middle of the night, I burnt my retinas out because the lights are super bright, not what you need at 0200hrs. maybe a night light or mirror light could be installed. A little more attention to the carpets would have been nice, found some shirt buttons that had been missed (previous occupant must have got lucky) because they were in different areas of the room. Breakfast, We went twice, first day at 0900hrs, it was ok, little on the cold side, went again on last day at 0800hrs and it was perfect. Tasty and hot. My biggest issue is the heat. the room was a sauna, I must have lost at least a stone. the fan given in the room is as much use as a chocolate fire guard. I hardly slept the three nights we were there as it was way too hot. even, the wife (who practically sits on a radiator) struggled. Wasn't the best hotel I've stayed in, but certainly not the worst . Over all 7.5/10

Family funeral meant a short notice trip to the Cardiff area, my usual list of hotels was thrown out due to two Coldplay concerts which wiped out accomodation for a significant distance on those dates. Luckily booked a room here - and though aware of the site had not used this as a stopping off point before - indeed had not tried Days Inn sites before. Pleasantly surprised by the facilites which, akin to Travelodge or similar I would say, were very good and perfectly adequate for the one night stop over. Reception staff very welcoming and efficient. Room (Twin) was very clean and well set out, pat on the back to housekeeping staff who had obviously paid attention to detail. Basic refreshments in the room were fine and slightly better than the norm with bottled water available. Temperature over night was comfortable and noise (despite being just off the M4) was fine. Costa and McDonalds plus a couple of other caterers are next door so fine for grabbing light meals. Wifi was fine, but TV signal very poor and most channels not really watchable - so a move to cable or an aerial upgrade needed I would suggest. Would certainly have no worries about booking here again and felt it was good value for money (though the late booking and concert pressure on accomodation in the area had moved the cost up somewhat.....dynamic pricing as with other chains such as Premier Inn etc.)

It is not the hotel thats the problem but the hotel owner/ manager. Not only was he blunt but his customer service is appalling. His staff was coping very well but he had to interfere under mining them as well as us ,as guests I am a 62 year old married man and being told that now hes got our money he can order us out, i dont think is the correct attitude to have dealing with his guests and this was before we even got our room keys. If it wasnt for customers as myself his business wouldn't survive and after the covid epidemic , you would think he would take more appreciation than putting people off to stay at his hotel I have travelled the world and never done a review before but i couldn't let future guests be dealt with in such a disrespectful manner as this hotelier treated me

Here is a delightful venue for visiting Cardiff. We enjoyed a one night stay in a comfortable, spotlessly clean room followed by a freshly cooked delicious full Welsh breakfast. The owners and their team were friendly and most helpful. Ideally situated within a 10/15 minutes walk to the city through Sophia Gardens yet far enough out to be on a reasonably quiet main road. Plenty of non city centre pubs close by. Perfect venue for the cricket ground. We will return.

When first checking in, as much as the woman on reception was lovely, for some reason I was told because I was from around the area that I had to speak with the manager and potentially wouldn't of been able to stay because it. I was not informed this would be an issue on the booking.com site nor was I told about a £100 deposit? I had come down for the night due to work going on at my house and wanted a break. I understood but felt like it was a criminal matter to of booked? I also have not received my deposit back like promised? A shame as it was a lovely designed apartment, not enough towels and a shame you cant open the windows but it was a convenient location for myself, and still impressed with the bathroom and bed.

After having a number of afternoon tea’s in this hotel I’m saddened to say that todays experience was not like it has been in the past. The food was still good but the experience and service was a huge let down compared to before. The Hendricks afternoon tea’s have stopped which is sad as many of us would of had these. I ordered a second cup of coffee and ended up waiting 25 minutes for this. Some of my friends mentioned their coffee’s were cold. One asked for a second pot of tea, she was asked if she wanted a fresh pot or the one she’d been drinking topped up, she requested a fresh pot but received the same pot of tea back having just been topped up with hot water. The tea was weak and stewed. The Welsh cakes were dry and stale plastered in sugar! The atmosphere was lovely however it’s sad that we have all agreed we will not go back again (party of 13)! Plus there was a 10% service charge on top of the price for our afternoon tea. We gave a little more but thinking back on this I wish I had said no. Sorry to have to write this review.

Trip was booked as I was meeting someone at the mooring of my boat nearby. excellent location, and had opportunity to play tennis an swim, I also took advantage of the beautician having a manicure ready for an interview... im extremely pleased with the stay, room 51 was perfect for my requirements room 47 was lovely for my daughter. I will stay there again.