Hotele niedaleko B&M Home Store, Pillgwenlly

Booked in 30th Aug - 2 Sept 22. (Room 226) On arrival was met by young man who was brilliant, explained everything and had a good laugh. The rest of the staff were of the same ilk, friendly and very helpful. Went into the room and first impressions were ok. The bed is a standard double. not good when you have a bed hogging wife. The sheets were clean and fresh and although small the bed was comfortable. They could do with putting plug sockets on both sides of the bed. Its a small bed so wouldn't need too much cabling. The bath is ok if you are a size 0, however, any larger, forget it. I couldn't get my lardy **** into it. But on the plus side, it was clean and tidy. Issues with the bathroom, Went I went for a tinkle in the middle of the night, I burnt my retinas out because the lights are super bright, not what you need at 0200hrs. maybe a night light or mirror light could be installed. A little more attention to the carpets would have been nice, found some shirt buttons that had been missed (previous occupant must have got lucky) because they were in different areas of the room. Breakfast, We went twice, first day at 0900hrs, it was ok, little on the cold side, went again on last day at 0800hrs and it was perfect. Tasty and hot. My biggest issue is the heat. the room was a sauna, I must have lost at least a stone. the fan given in the room is as much use as a chocolate fire guard. I hardly slept the three nights we were there as it was way too hot. even, the wife (who practically sits on a radiator) struggled. Wasn't the best hotel I've stayed in, but certainly not the worst . Over all 7.5/10

Family funeral meant a short notice trip to the Cardiff area, my usual list of hotels was thrown out due to two Coldplay concerts which wiped out accomodation for a significant distance on those dates. Luckily booked a room here - and though aware of the site had not used this as a stopping off point before - indeed had not tried Days Inn sites before. Pleasantly surprised by the facilites which, akin to Travelodge or similar I would say, were very good and perfectly adequate for the one night stop over. Reception staff very welcoming and efficient. Room (Twin) was very clean and well set out, pat on the back to housekeeping staff who had obviously paid attention to detail. Basic refreshments in the room were fine and slightly better than the norm with bottled water available. Temperature over night was comfortable and noise (despite being just off the M4) was fine. Costa and McDonalds plus a couple of other caterers are next door so fine for grabbing light meals. Wifi was fine, but TV signal very poor and most channels not really watchable - so a move to cable or an aerial upgrade needed I would suggest. Would certainly have no worries about booking here again and felt it was good value for money (though the late booking and concert pressure on accomodation in the area had moved the cost up somewhat.....dynamic pricing as with other chains such as Premier Inn etc.)

After a few visits to Cardiff staying in various iffy hotels in the city centre we returned to The Future Inn last night - and have vowed to stay nowhere else from now on!! Firstly it's so easy from J33 M4 and the parking is spacious and FREE - Yes FREE!! Easy check in from an on-line flexible booking, reasonable rate. Friendly staff, large rooms, right temperature, very clean and good facilities (Welsh bottled water, kettle/hot drinks, nice bickies). Very good breakfast - using Welsh Ingredients. Also another plus point - Very easy to get to the city centre (Queen Street), using the shuttle train 4mins, from Cardiff Bay - Queen Street. The station is literally ＜5mins from The Future Inn & runs until midnight - about every 10mins or so. Cheap tickets (book ahead/use railcard) = £4 return for 2 people. Really enjoyed our stay & will be booking another stay later tonight. Well done The Future Inn!!

Lovely place! Was beyond what i had expected! Staff are very nice. Situated in a nice area. Good night sleep with no noise from surroundings. Room was beautiful to stay in and quite modern too! I did not expect this at all. Will surely recommend.

It is not the hotel thats the problem but the hotel owner/ manager. Not only was he blunt but his customer service is appalling. His staff was coping very well but he had to interfere under mining them as well as us ,as guests I am a 62 year old married man and being told that now hes got our money he can order us out, i dont think is the correct attitude to have dealing with his guests and this was before we even got our room keys. If it wasnt for customers as myself his business wouldn't survive and after the covid epidemic , you would think he would take more appreciation than putting people off to stay at his hotel I have travelled the world and never done a review before but i couldn't let future guests be dealt with in such a disrespectful manner as this hotelier treated me