Hotele niedaleko Historic Pittman Center, Pittman Center

Hotel price is good! It is relatively close to Davidson College, 5-10 minutes by car. You need to talk to the front desk about cleaning the room. There is a grocery store next to the hotel, and there is also a Vietnamese rice noodle shop nearby.

I wouldn’t stay again, it was quite disappointing. When we got there, a man at the desk was having an asthma attack from the smoke smell in his room and was getting a refund. Then, a mom came out 10 minutes later stating that a group was smoking **** on the balcony around her children. When we got in our room, the comforters smelled like **** as well. Pillows were fine however, and the room itself smelled okay. The shower head was too short to wash hair, I could put my chin on it as a 5’7” female. Conveniently located with easy parking, but I would pay more and go somewhere else.

The hotel location is good on the main street, there are many parking spaces, the twin room has a lot of space, the sound insulation is good, and the bed is large and comfortable. Breakfast is simple and rough, American food is sweet and sweet.

The location was great within walking distance to a lot of attractions. We didn’t have to worry about paying for parking. Had an elevator or get up to the rooms. Breakfast was a grab and go would been better if more of a selection. Room was clean would have liked to have microwave in room. Air worked and heat, water in shower was hot. Hotel could use some updating.

We were on a road trip from Wales, and after staying here in 2019, we chose it again for 1 night between our 2 days in Dollywood as it provides the excellent, and complimentary, TimeSaver pass and shuttle to the park (parking is free at the hotel). Logan on the desk was fantastic - thank you very much!! The hotel itself is beautiful and very comfortable and homely. The decor is tasteful (with Dolly pics here and there) and there is a great coffee shop on site where you can also buy cinammon bread (why wouldn't you?). Minor quibble with the room which was on the 3rd floor (2nd UK), but at the very end of the building so a little bit of a walk for our tired legs! But the room itself was as our previous visit, very comfortable and clean. The grounds are beautiful with a butterfly garden, fire pits for smores, lovely pool (also an indoor pool), kids play areas and a covered area that shows family films in the evenings. Pokeberry Lane is a nice little gift shop selling Dolly, Dollywood and Dreammore souvenirs. Unfortunately the budget on a 2-week road trip from the UK means we had to restrict ourselves to 1 night - but if the price was just a little bit less we would have definitely stayed the full 4 nights we were in the Smokies. That being said, it is a very well-appointed hotel and probably worth the price in today's climate.

We usually cabin in TN- but we decided to do a few days (4 ) here between our camping and cabin stays. Oh my, will we be back! The pool (outside) was just AMAZING for families. 1’-4.5’ with the beautiful (FAST!) slide- mushroom waterfall feature- and many tiny water features in shallow end for the littles or for us moms who don’t feel like going allll the way in lol! Towels provided- hotel was clean, pet friendly, and just perfect. We also visited the indoor pool one late night (pools are open until 11pm!) and I was also very clean and well kept…..Breakfast was very nice (served from 6-10am daily). My family was sad to leave and cannot wait to be back! Highly recommend.

So first off let me say that this hotel is still an ok place to stay. I would however also say that by charging 300+ a night for a room you have certain expectations, and those were not met this trip. From the outside, the hotel was lovely as always. The lobby seemed clean but had a few minor issues, and the furniture seemed like it could use a refresh. So my initial impression was favorable. We got to the room and at first glance, things seemed ok, but when you started looking around that's when the issues started. First, the chair had a fabric piping that was half torn off. The carpet seemed to be really worn in spots and could have used a cleaning. The shower had a patch job that looked like someone with no experience slapped calk around the edge of the shower and the drain; it was seriously an eyesore. Then when my daughter went to take a bath she told us it looked like something black was on the walls. Sure enough, there was something black on the wall. I am no mold expert, but it appeared to be black mold although I have no way of confirming that. Then we went to look at the beds before we got in and one bed had a blood spot on the mattress cover that lined up perfectly with the mattress itself so I know that no one even attempted to clean it; all they did was slap a clean fitted sheet on the bed. The mattresses on the beds are so bad that my wife and I woke up with sore backs every morning; I never used to have a problem with their beds in the past so I can only assume that the mattresses are in need of replacing. Also on the balcony when the HVAC unit is running it sounds like you are sitting next to a jet engine. I have stayed at this hotel at least 5 times in the past and do not remember the HVAC being so loud on the balcony. Also, they claim to be short-staffed on housekeeping so they only offer room cleanings once every 3 days during your stay. That means if you need towels, toilet paper, or the trash taken out you have to call them which is not great for what you are paying for this room; I can see every other day, but seriously every 3 days is ridiculous! The hot tub had tiles missing and water was leaking through the opening of the backer board which I cannot imagine is good for the hot tub. Also on all 4 nights of our stay, it looked like the hot tub got cleaned 1 time. When you are charging 300-500 a night for a ”standard room” depending on the time of year you have expectations that things will be taken care of, and that your room will be clean and well-kept. I used to pay 150-200 a night for this hotel and the hotel was immaculate, so clearly someone is taking the money and not reinvesting in the property. I stay here to escape the bad experiences that I've had at other Gatlinburg hotels, and that used to work until this trip. I really hope they reinvest in this property and gut all the rooms to do a complete makeover because otherwise there is no way this hotel is worth the price they are charging current