Michael
4 września 2023 r.
My family stayed here for a short stay this Labor Day weekend. Even though I mentioned 4 traveler during my reservation, upon arriving for check in, the front desk staff informed me that our room only had ONE king size bed. We were told that there were no other rooms or beds available to upgrade to. After 5 minutes of contemplating switching hotels, the staff who just told me there were no other options for bedding told me they could charge us more for an executive suite. Fine! We took it, BUT…..
The staff told us there was a pullout sofa with pillows and blankets for the kids. Come bed time and there were NO pillows or blankets. My wife called down to the front desk and the staff was rude and told us that they didn’t have ANY extra pillows or blankets available and told us “I don’t know what you want me to do about it”.
The next morning, we go in to take our showers and there is disgusting black mold in the shower. We go downstairs for their complimentary breakfast and there is no food and a bunch of hungry guests waiting for what appears to be breakfast that is never coming out. After about half an hour, the staff brings out FIVE bagles for the entire dining area. Are you kidding me? 5 Bagels for the entire dining room! Shortly after, one plate of very watery eggs. DISGUSTING!!! But wait that’s not all!!
We decide to go swim. The entire pool area smelled like poop and the water was so foggy looking. The hottub had nasty green stuff floating in it.
Przetłumacz