Park Club Europe - All Inclusive Resort

Nice stay for a short break. Lovely pool area although sunbeds a bit worn. Friendly staff - especially at pool bar. Rooms could do with a refurbishment - no air con, only ceiling fan therefore room was very hot. I believe a gradual refurbishment of the blocks is taking place so hopefully this will be included.

The good: 👍 The location is excellent, close to shops, beach and all you might need. The food is good, although sometimes is kinda repetitive there's great choices and is tasty. There's a great selection of drinks even though not the greatest brands still very enjoyable and the bar and restaurant staff was always pleasant to speak with. Animation crew and the shows were excellent and really made the stay even more pleasant. Rooms are big and spacious even if decor is a bit outdated, our room had amazing views. The main pool and the surrounding areas are beautiful and well kept. Just wish the Laguna beach pool was also heated. The bad:👎 Room cleaning was basic(spider webs in the bed lamps) but beds were made and fresh daily, most days they wouldn't take cups out.(we always bring water back to the bedroom) All reception staff were great and pleasant to deal with exception of Anna which was dry and sounded rude when I asked about shampoo/soap replenishment. Shampoo and Shower gel are only available when you start your stay(one sachet per person) these are not replenished daily, never experienced this on any hotel I've ever stayed. You'll be forced to go buy some in a shop.

3 star hotel but seemed more 4 star …. Best thing about the hotel is the staff, all so friendly and hard working, waiters, reception staff, food team, cleaners all brilliant and a special well done to the animation team, all day and all night on it 100% and their evening shows were fantastic … my kids are really missing them … drinks great, food fine, room perfect, swimming pool lovely, table tennis, billiards, footy pitch, great gym etc …. Would fully recommend this place to anyone considering … o yes amazing location as well

Stayed here in April 2024. Very good stay indeed. Rooms are standard but cleaned daily. There are no amenities except a fridge but it's all inclusive and you can grab food and drink from 8am until Midnight. Hotel is quiet and relaxed but central to a lot of bars and shops and the beach is just a 5 minute walk away. There are 2 pools, the main one is fairly large and thr smaller is better for children plus it has a slide. The hotel grounds are well kept as well which makes for a nice relaxed environment. Food is very good for a 3 star. Lots of freshly cooked food (Steak, Chicken, Fish and Pizza to name a few) All inclusive drinks are OK, nothing to write home about but there is a good selection. Finally and most importantly are the staff who were superb. The waiters and bar staff were polite and reception was very helpful but the best staff was the animacion team. They were really engaging without being overbearing running great clubs for the kids, sports events and evening events. Nothing was forced and they genunily wanted to make sure we were having a great time. Only advice would be to book a room away from the evening entertainment which can be loud until about 1pm. Most people staying were not English but we were always made to feel welcome especially by the staff. Overall a great hotel and great value for money for a 3 star hotel

Great comfortable 3* hotel. Better than expected! The rooms although a little dated were spacious and clean and we were allocated rooms as per our wish list which we asked for via the TUI app. Entertainment was fab, the team seemed to really love their jobs and made all the family feel v welcome. The pools were well suited for all age groups. Location was spot on just a few minutes walk to the beach front. Only ******* were the food and food hall, as they weren’t great but fine for what we wanted. Evening entertainment started a bit late. 9pm for kids disco (they loved joining in on the stage learning all the dance routines!) and 10pm for the main show. We only managed to stay up one night for the full show as kids just got too tired!