Hotel Las Golondrinas

How can lost your loyal guest? We come to this hotel more than 12 years ago every year with friends. Now first time the breakfast is uner any standard and not enough for an adult. A little fruit 8 dkg`s a little cereals and a small portion yogurt. If you want marmalade and bread you need to pray for bread because forget it to put on the table. May be say it’s COVID but last year also was pandemic but breakfast was great. It looks like after 12 years loyalty’s we need to looking other hotel. Thank you.

My wife and I come to Playa del Carmen every year but we are back after 2 years now and this time we didn't pick El Dorado like we always do. We thought it would have been a poorer experience since resorts give you everything you need at any moment and small hotels are often a less pleasant way of being. We had to rethink everything we used to believe. This place looks like a mexican home starting from the colors, yellow and blue and everything beautifully placed really gives you the mexican experience. It's not fancy, it's not 5 diamonds, it's definitely not luxury but it's clean, cozy, well kept and the staff is efficient and friendly. Plus staying at the very center of town helps a lot. A must for our next trips.

Me alojé en el Hotel Las Golondrinas durante una semana y media para unas vacaciones en Playa del Carmen con mi novia. Además de ser un hotel muy bonito con piscinas y áreas comunes muy cómodas, la habitación fue un lugar perfecto para relajarse con aire acondicionado después de un día largo bajo el sol mexicano. De igual forma, la atención del staff fue muy buena y se hicieron disponibles cada vez que necesitábamos algo. El servicio de limpieza fue muy detallista al dejar la habitación completamente limpia y en perfecto orden todos los días mientras nosotros salíamos. Si buscan un hotel que les permita vivir una experiencia cercana a la cultura local de Playa del Carmen con mucha comodidad y confort, este hotel sería mi recomendación. /// I stayed at Las Golondrinas Hotel for a week and a half vacation in Playa del Carmen for me and my girlfriend. Not only was this hotel beautiful with very comfortable pools and common areas, but the room was also the perfect place to relax with air conditioning after a long day under the Mexican sun. The staff was incredibly helpful and they made themselves available at any time we needed anything. The room service was also very good and detailed, leaving the room spotless and in perfect order every day while we were out in town. If you are looking for a hotel to have an experience tied with the local culture, with a lot of ease and comfort, this would definitely be my recommendation.

Servicio completo. Buena ubicación y habitaciones confortables. A tres cuadras de la quinta avenida y a una de plaza las perlas que es un pick up para las actividades. Ideal para quedarte si tenes pensado hacer muchas actividades. Buen WiFi

Muy buen hotel dentro de su categoría. Excelente ubicación, a pocos metros de la quinta avenida, pero lejos del ruido de sus bares, lo cual garantiza descanso. Rodeado de opciones gastronómicas, casas de cambio y supermercados (a 500 metros del walmart). Si viajan con auto tiene un playon al frente y lateral donde siempre hay lugar. Es un muy buen hotel para hacer base en playa del carmen.

Esperienza da non raccomandare a nessuno. Purtroppo siamo stati vittime di un furto di 700 euro e 2000 pesos prelevati dalla cassaforte della camera (eravamo in una junior suite). Come sia successo è un mistero... Comunque la finestra della nostra camera era rotta (quindi si apriva senza sforzi) e la zanzariera era tagliata a metà... Situazione Kafkiana con l'assistente manager che ci dice di non chiamare la polizia, poi quando arriva il proprietario ci dice che non possono fare niente e di chiamare la polizia... Con la polizia poi inizia un giro per diversi uffici per poi non concludere nulla (persa una giornata che invece doveva essere dedicata al trasferimento a Tulum per fare altre cose...). Consiglio: Evitate come la peste... Furto: Mistero.... Assistenza da parte loro.... ZERO . In generale Hotel vetusto...