Manoir des Indes, the Originals Relais (Relais du Silence)

Hotel looked beautiful on entering the grounds. Checkin was unremarkable. Shown to room which was on the ground floor. Quite dark. Bed very low and both of us had trouble getting in and out. Small en-suite bathroom. It was a very hot day and night. We were on ground level with French doors to the patio. We couldn’t leave our doors open all night for security so neither of us got much sleep. Two teabags and two coffee pods no milk and a list of items in the room was left on the dresser, not sure if this was deliberate to ‘remind us not to take anything’!Small swimming pool booked out until 7pm. We did not eat in the hotel. Check out- my husband stood at the desk whilst the receptionist carried on her conversation with the cleaners. Not impressed. This hotel could be so good. It is trying but not quite getting there.

The garden at the Manoir is really beautiful, the rooms are rather small and we found that the matrasses need to be replaced. A maintenance upgrade of the property would be a benefit to the Manoir. There is not much staff around, perhaps only one girl to run the reception and BF area, as well as two room cleaning ladies. Service is therefore not as fast as expected.

First the good.. the staff were helpful. Really kind, young, vibrant people. So that was good. The bed was comfortable as were the pillows. The not good... the hotel is lacking care and attention. The Wi-Fi was impossible to connect to although the receptionist did try and she couldn't manage it. The rooms whilst big were dusty and unkempt. The toilet was behind a curtain, no privacy. The decor was tired, the shower was dirty at the base. The couch in the room was stained. Unfortunately we had people below us who were up all night having a party and smoking. Not the fault of the hotel but the name of the hotel implies silence. The pool area was shabby. Even the plants were not watered. The garden was.. free growing. This is a hotel for young people, it's run in a way that can be described as free spirited. It's like a very upmarket hostel. We decided that after one night we had to leave as we'd had very little sleep and didn't fancy the behind the gauze toilet experience. To be completely fair to the hotel we made a very serious complaint and they refunded one of our two night stays. I cannot recommend this hotel if you're expecting the usual 4 star experience. Others might love it, we did not.

The arrival at the park and manoir was very promising. Unfortunately the first impression changed quickly. The manoir from the outside is beautiful, but the inside is completely ragged. The hotel hasn‘t been properly maintained for many years. We booked a deluxe room for a special weekend, it was confirmed with picture and tough pricing (€176,00 for 1 night). On arrival we were given a completely different room, with different much lower quality furniture, with different equipment - and on top of it, the room and the bathroom were disguistingly dirty. Not cleaned, hairs in the bath, drawer and towels; no toilet paper. Internet did not work in the room, nor half of the lighting. We have documented everything with pictures. We have been at the reception twice, nothing could apparently be done as the poor girl at reception was on her own and also had to serve in the restaurant in parallel. The charme of the testaurant was worse than any „routier“, the food quality was not impressive for the price charged and the lighting switched on and off all the time. Another couple hade the same issues as we and apparently the young manager (son of the owners) that also seemed to be the cook and ran upstairs. For us, the manager was not reachable. The next morning we skipped breakfast, as we only wanted to leave. We discussed with the receptionist how to solve the issue and that we were not willing to pay the price for a room and service that was not supplied by the hotel. Two young girls listened in. The receptionist was not able to take any decisions and the young manager was again not reachable. We agreed on that we would receive a proposal to compensate for the poor services from the hotel. From there on it got even worse; the young and incapable manager did not bother to excuse nor find a solution. He lied when saying in the final phone conversation that he would already have tried to call us several times (maybe he did not use the right country code). We have never ever been treated in such a way during our more than 30 years (business) travelling. François Sergeant is the worst hospitality manager you could possibly meet in a hotel. Hospitality and pleasing his guests is an unknown attitude to him. We can provide the written correspondance if you like to read it. What a shame for this beautiful place and for all guests to follow. The 4* rating is absolutely not just; in this state it should not be more than 2* and we will also report this to The Originals Hotels. What a disappointment in every respect. Don‘t be tempted by the misleading pictures on the website and per emails. Look at the recent reviews at Tripadvisor to not suffer from a similar experience.

What a lovely place and hotel. This is not a Hilton. That’s what we loved. The room was huge. Ours supported with 12 inch wooden beams. The underground pool is such a surprise. Perfect for a late dip or a way to start your day in the supplied robes and slippers. Breakfast was great. We really enjoyed our stay.

Lack of ceiling in the bathroom and toilet and therefore no separation from the bedroom is an obvious problem. The situation is frequent in schools and in army camps, but not in hotels. And, if so, I think customers should be made aware in advance

cool stay nice and warm swimming pool rooms with wood and ecological paint on the wall litte schower very good breakfast with local product quality +++ quiet area near Quimper not a lot of contact with the owner

Incredible stay - beautiful hotel - 10/10

The building looked amazing and very nicely furnished inside. The woman on the front desk was doing it all herself…I hope she’s the owner but an extra pair of hands would be better for the costumer’s. Unfortunately the Wi-Fi was absolutely awful! On the other hand the food was amazing!! Overall 8/10