Terme Olimia - Hotel Sotelia

This was a second time we stayed in Sotelia. The first one was exactly (to the day) 10 years ago, and we we anxious to see if it is still our favorite hotel. And is sure was. Sotelia team maintained it perfectly and assured that we enjoyed every second of our stay there. With water temperature in pools (and there are many of them in Orhidelia terme - spa) at or above 90F, it was very hard to decide to get out of the pool. Perfectly clean with crystal clear thermal water, and all sorts of hydro massages, it was absolutely perfect place to relax. It is important to say that Orhidelia is for adults only and never overcrowded, what made our stay there even more pleasurable. Hotel itself is amazingly incorporated into the surrounded nature, a pure masterpiece of architecture. Our room was clean and well maintained, and we received a bottle of thermal mineral water every morning. Food in the restaurant was plentiful, fresh and tasty, and both breakfast and dinner spreads had so many options that it was hard to choose and not overeat. Our romantic dinner in the Gratiola restaurant was really nice, with candlelight and great food, masterfully served. Shout out to two remarkable staff members - Marija in Pomum bar by the pool, made a perfect Latte and served it with kindness and smile every single time. Mateja Bobek is an amazing artist and meditations with gong were absolutely perfect. She would finish every class with singing, and it was like hearing the angel. We are making plans for our next trip to Sotelia. and we are certain that it will be soon. Strongly recommended if you wand and need a total relaxation....

I recently stayed with husband and 2 children (3 and 1 year old) at this hotel. We booked 2 interconnecting rooms, for 4 nights. We chose the Sotelia due it advertising itself as being "family friendly", but well... As soon as you get to reception you're met with a flight of stairs to get to the mezzanine, where the lifts are located - the same stairs you have to take every morning and evening to access the restaurant...not ideal with a pram. There is a service lift from ground to mezzanine, but not offered to guests - only for luggage / concierge / disabled. In addition, the hotel has an indoor tunnel to connect it to the spa, but it is full of stairs and no lifts or ramps, making it useless for parents with young kids with prams or disabled people. The rooms we had both had cobwebs in the bathroom and one room even had someone's hair in the bathroom (found on the sink and the toilet seat). The bathroom floors were not washed once during our stay (i know because there was a sticky stain my eldest created on day 1 which stayed there through the holiday) - nor was a piece of toilet paper picked up from behind the toilet. The spa treatments we tried from the hotel's own spa were not tip top, either. The shoulder, back and neck massage with foot and face massage was way too light (despite me repeatedly requesting more pressure i was being carressed by the masseuse), but the worst part is that the lady had long nails with some nail art on her thumbs which scratched me each time she applied any pressure to my skin. The facial i had was nice, except a gel was put on my eyes, followed by some oil / masque (not sure tbh) also on my eyes...causing my eyes to water for the rest of the day. For a hotel in a thermal spa you would expect this to be their bread and butter and for it to be one of the better treatments of my life, but it certainly had lots of room for improvement. When i pointed out the long nails after my massage, the spa receptionist said she would pass that on to the masseuse...and that was that. Last, but not least, on our check out morning, at 7.22 AM, my husband and i heard our bedroom door open and someone come in. They then left the room, and i rushed out to see who it was - it was 2 maintenance guys and one of them just said "sorry". N.B. check out time is 11 AM, and we had the DO NOT DISTURB sign put on our door!!! After my husband spoke to manager this morning, the manager (Franci) apologised and offered us a 50eur voucher. Sadly we won't be able to utilise it as we live abroad, and my husband explained that to the manager, but there was no other remedy offered - in my mind he could have taken that off our recent stay. On a positive note, the hotel's indoors kid play area is good for young kids, especially handy on a rainy morning, and the animators (whom i believe work for the entire complex, not just for this hotel) are excellent - Lia i believe was her name, really stood out. It is also worth noting the hotel was very gener

We've been here for the first time as a facility with 1 year older baby girl. From the first time we enter the hotel we were very satisfied with everything. Rooms clean, food so delicious, pools and area very family oriented. We will be back for sure

I really liked the breakfast and dinner. Rooms are very clean and spacious. Wellness and saunas are superb, some of the best in the whole area (Slovenia, Italy and Austria). Everything was really fine and the hotel employees are always friendly and efficient

Stayed 4 nights for a business conference. Very nice surroundings and spa/pool facilities. Friendly and very helpful staff, painless check-in. Extensive breakfast with lots of options. Kudos to the bar staff (especially Katja) for accomodating our group almost every night. Very spacious rooms with the usual amenities (no iron though). My only problem with this hotel is that it's pretty hot almost everywhere (and it wasn't even summer yet). The air conditioning in my room didn't work, and when I was given another room (without hassle) it worked - but only a little bit. Same problem in the common areas such as the bar and the restaurant. If climate conditions were better I would rate it maximum - because the rest is superb. Conference facilities were also decent.

The olimia complex is an ideal place for relaxation with wellness, swimming pools, saunas, jacuzzis and friendly and professional staff, numerous restaurants and bars, and children's playrooms. safe recommendation as a welcome bottle of bubbly in the room

sotelija wellness is a wonderful place to relax and the sauna, jacuzzi, crazy restaurants and bars, and the wellness staff and hotel staff are here to truly provide you with the ultimate pleasure, definitely recommended.⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

a great place to relax in a room with a jacuzzi and a sauna, 2 TVs, a safe, a fridge, 2 bathrooms... lunch, dinner, all 5, everything neat and clean, friendly and professional staff. Will definitely come back for recommendations. 👌👌👌👌👌👍👍👍👍

we were on vacation for 10 days with my friend, we had a jacuzzi and a sauna in the room, everything was perfect, clean, friendly, kind staff, lunch and dinner buffet table, all praise and recommendations we will definitely be back wonderful royal treatment