Casa do Pateo - Charming House Azores

I recently stayed at Casa do Pateo May 3-9 Everything about my stay was perfect. The staff, Gabriella and Nicole so accommodating, and super nice! The staff always went above and beyond. Highly recommend! Excellent location. Great breakfast!

If you’re looking for a boutique hotel in Ponta Delgada, it‘s worth struggling through the primitive website to come here. We took a bit of a punt on this place because you can‘t really see how it is from their website. But it has lovely rooms (those facing the street are a bit louder since the traffic on the cobblestones makes a difference), excellent breakfast and it is very central. Very helpful and friendly staff. Their other two hotels are probably similarly good.

Weve just returned from a week in this accommodation in Room 9 which was amazingly spacious and comfortable. For the price we paid though I think that some of the services need management input and approval: 1. We'd booked and paid for a private airport transfer on arrival but when we met the driver, he said he was waiting for a second couple. Eventually though, he took just us to the accommodation. 2. There were no toilet rolls in the bathroom so I had to go and find some. 3. The large glass dining table surface was not secured to the table legs which I thought was potentially dangerous. 4. The WiFi was incredibly unreliable and kept disconnecting. I lost count of how mant times each day I had to re-connect. 5. In the breakfast room, some of the crockery was chipped and should not have been used. The hot plate/hearing device was unable to keep the pancakes warm. 6. Our veranda was not clean - cigarette but from previous occupant and general debris. This was cleaned when I requested this. 7. The separate lounge was so dark with just a single lightbulb that reading was impossible and it was also difficult to see into the two wardrobes. 8. There was a single bottle of water in the room on arrival but in most places, for two guests, there would have been two and these would be renewed daily. On the positive side, my wife really appreciated the half bottle of Mateus Rose on her birthday. In conclusion we had a fantastic room in a fantastic location which simply needs better management. Overall, I'd recomment this accommodation but hope that Senior Management take these issues into account and resolve them.

A lovely old house beautifully renovated to retain the old character. The staff were very helpful. We had a very large, comfortable room which was quiet at night. The breakfast was super. They have no parking but there is some street parking just round the corner.

The place is unique. We were told that used to be school before. The rooms are big with high ceilings and plenty of natural light. Our bathroom was smaller, but, what we like it, had a bigger shower cabin. Rooms are clean as the entire B&B. Mattresses are more hard then soft, but provided to us a very good night sleep. A solid variety items for breakfast including daily fresh fruit. For coffee lovers 24/7 Nespresso coffee available. At the end, people working here are extremely friendly and try to accommodate us in any aspect.

We were trying to stay at their other hotel, Casa Palmeras but it was full. We were able to get rooms at Casa do Pateo and it was an even better choice for us. It had an elevator for carrying our bags up to our rooms. The breakfast area was a bright space. The breakfast buffet was a wonderful selection with home baked cakes, fresh fruit and delicious bakery breads and great cheeses. There was yogurt and eggs, as well as pancakes. Rooms were well appointed.