BessaHotel Baixa

A decent hotel but was disappointed that on arrival I paid an additional 30 Euros for a room with a balcony, its a pity I was informed that they expected it to rain for the whole duration of my stay, I unfortunately couldnt use the balcony at any point due to it being wet all he time, what a waste of money!!!!!

The service was amazing with a guide to the city as soon as we arrived. The facilities were great, minus the closure of the spa while we were there.

Struttura molto bella, camera fantastica. Peccato che l’acqua della piscina è fredda. Comunque la spa è molto bella. Hotel consigliato .

A minha estadia de uma noite no BessaHotel no Porto foi muito agradável. O quarto era elegante, limpo e moderno, proporcionando um ambiente confortável. A experiência na piscina foi positiva, especialmente por estar a chover o dia inteiro, apesar da desorganização causada pela ocupação constante das espreguiçadeiras por outros hóspedes que iam embora sem recolher as toalhas e ocupando-as inutilmente. A localização central, próxima ao Metro de Bulhão, facilitou o acesso a diversos pontos na cidade. Atendimento rápido e sem muitas burocracias. Voltaria!! :)

We loved BessaHotel Baixa! The common areas - front lobby; breakfast buffet and dining room, and; back garden are all gorgeous. The breakfast buffet has plenty of options and everything is very fresh. The staff are very friendly and there to help you with directions and suggestions for places to see and dine at. It's close to many of the charming neighbourhoods of Porto and about a 20 minute walk down to the water (where the nightlife, views and dining are wonderful!). Highly recommend.

This hotel should be a 5*! It was amazing and much better to other 5* we did on this same trip!

Fantastic hotel, staff were friendly and the service was excellent. Everything was pristine and the room was really comfortable. We had a room with a terrace and jacuzzi which made it feel really special. We will definitely stay here again when we are back in Porto.

I loved the hotel, however, my only complain is about the mattress and pillows. The mattress was really hard and pillow was awful for neck support. I’d wake up with neck and shoulder pain. I’m Not sure if this is a Portugal thing but majority of hotels have these types of mattresses.

This property was listed as 5 *it was beautiful but the staff let it down and there seemed to be no one in charge and no communication ? We arrived at 2pm and were told we were not allowed to check in until 4 ..but if we used the pool someone would come and get us if they cleaned the room quicker …I’d still be waiting if I relied upon them ! At 430 we went back to enquire if the room might be ready ? Different staff on now and equally miserable and seemed suprised we hadn’t been given our room ? A great room but no fridge and a coffee machine with dirty pods in …and bathroom scales that didn’t work ! After driving from London 6 days previously we were getting into how hotels treat guests! The staff on the supposed snack bar had no menu or price lists and only 3 items which were relayed back ..2 burgers with crisps and spicy prawns On a plus the breakfast was great and overall it has the potential to be amazing …I run a business myself with 28 staff and my friend works in finance ….we could see how much better it could be!