Eight Hotel Portofino

Our first trip to Portofino so choice of hotel was to a degree "pot luck". The location was good and the staff were friendly and accommodating. The hotel rooms are small, however, and we would strongly advise against booking into the cheapest rooms.

Short: Eight Hotel Portofino has everything: thoughtfully appointed rooms, attentive staff, and five-star breakfast and “room service.” Make sure to get an order of foccacia and the roast beef salad to have a lovely dinner in the secluded, magical garden upstairs. Long: ***this is an outstanding hotel, please read whole review***Our driver mistakenly took up to Eight Hotel Parraggi, so I was dismayed when Eight Hotel Portofino not on the water. (There is a shuttle that will take you to beach at Parraggi from the lobby). I was foolish to be disappointed. Our room had a lovely private balcony with comfortable, stylish furniture. So lovely to wake up and walk out to sunshine, birds singing, and the smell of the sea and jasmine. Linda, Sabina, and Andre (and everyone of the staff) took great care of us. The service was perfect: warm and professional. The hotel is just down the hill from trail to San Fruttuoso. The trail entrance is deceptive; it looks like a scrap heap, but you can walk towards San Fruttuoso for outstanding sea views. Also on the same street as Hotel Eight are a gelateria , fruit seller, focaccia and pastry place, a lovely church, and many shops. All are a 5-6 minute walk between Eight Hotel and piazzetta. Highly, recommend. We will be returning. The foccacia an trifle pesto are outstanding. Seriously, the foccacia is light, flaky, cheesy ; it is unlike any foccacia I have ever tasted. Better. It tastes like it feels to be in Portofino on a full-moon weekend. Also, I only practiced Italian for eight weeks before visiting; the staff at front desk very encouraging and helpful.

This is not a 5 star hotel - first there is no gym or spa or fitness. I thought to have 5 stars you need this. Second, no hot water and no one seemed to do much about it. We only had hot water the first day of our stay, then the second and third none and the staff was not very helpful. Third, no restaurant - only some pizzas in the room. And finally staff was not very friendly and concierge was clueless, even made us a reservation for a restaurant that was closed. The room was nice, hotel recently remodelled but the overall experience was negative, and this hotel cannot say they are a 5 star nor charge 5 star prices with this service.

We stayed in the hotel near the main square. Parking was provided and the service was excellent. The room was small but very tastefully furnished. I would recommend this hotel to anyone.

Hotel said I was paying taxes on my stay booked with Hyatt points, and proceeded to charge me over 1100 Euro. They are not responsive about refunding the fraudulent charge. Now I’m resorted to disputing through my bank. Avoid the hassle and horrible customer service. The hotel is not that nice this it is remotely worth dealing with these people.

So doesn’t describe such a work of art! This boutique Hotel is incredible. The moment you walk in your greeted by name, beautiful entry, and a cocktail. Our room 50 is so comfy, bathroom over the top and nice and cool. I would never stay in any other hotel based on my experience at both hotels.

There were renovation works happening at the property but nothing was mentioned when I booked. The room showed a balcony in the pictures, but there were no balconies in the whole hotel, when I asked staff they said they used pictures from their other hotel in Portofino. In general the whole stay was very average

Wonderful experience. Staff could not have been more friendly and helpful. The surroundings on Paraggi Beach are fabulous. An added benefit is the complimentary chauffeur service to Portofino. Try the Portico taverna for lunch or dinner. Great food. Great people.

I recently stayed at the Eight Hotel in Portofino. The entire hotel was under construction unbeknownst to me and my husband prior to our stay. We were woken up by construction every morning and the garden was unavailable. There were no amenities. Then when we wanted to use the beach club in Paraggi, we were charged €160, despite being hotel guests at a hotel under construction. When I complained to concierge they said they couldn’t do anything but to reach out to their manager Ermis. After multiple emails I never heard back once. Unacceptable for a hotel charging €1,000 per night and not offering any amenities or customer service.