RandomNina
17 czerwca 2024 r.
The Martin Hill Inn has a lot going for it. Our room was spotless and very tastefully arranged. The garden is a delight - we spent all our down time out there enjoying the flowers, birds, fresh air and quiet. It is convenient to the downtown area IF you like to walk - the web site said a 10 minute walk but for us it was more like 20ish. There were a couple of nice places to eat right nearby, and of course great restaurants in the Market Square area. And on Saturday evening we were very happy to retreat to our sweet inn and escape from the noise and crowds. As stated on their web site, the stairs to the second floor of the main building are extremely steep, and also kind of twisty, Pretty typical for older New England houses, but definitely not appropriate for people with mobility concerns. That said, there were a few details that could have been better. The main issue is that there really isn't any staff present on site, beyond the housekeeper. I would normally expect an inn to have a desk or someone whom you can ask if you have a question. At the Martin Hill, you're supposed to call them if you have concerns, which just felt weird. (We had a few exchanges about early checkin which worked out fine, but it did require a couple of rounds.). Similarly, the inn provided very little information: the booklet in the room was pretty generic, and didn't include things like restaurant recommendations (the link on their web site was broken when I looked) or the phone numbers of taxi services. Our room didn't have a bureau - no drawers to unpack our clothes into. Finally, housekeeping service was not provided in the morning. I understand that many guest houses don't provide fresh towels, etc., every day, but in this case it was pretty challenging to find places to hang two bath towels. No, none of this is the end of the world - we found a taxi, we found great restaurants, we didn't mind living out of our suitcases, we draped the towels over the doors and they did dry, and we LOVED our time in Portsmouth. I'd even stay at Martin Hill again, but if I go back to Portsmouth I'd probably look at some other alternatives too.
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