Camille
14 listopada 2023 r.
Night 1, no hot water. Asked staff to please look into it while we were out for the day. Came back and felt hot water so I went to bed with plans to shower before checking out in the morning. Got in the shower the next morning and the water went I ice cold as soon as my hair was full of shampoo. I waited for a few minutes until I realized I was going to have to suck it up and rinse off in that freezing water. When I got out, I crawled under the thin bedding, shivering and called the desk. I told them I was going to expect some sort of discount, which seems reasonable to me. The girl said the manager wasn't there but she would be sure he got my information and would call me the next day. After not hearing from anyone I called the hotel around 7:30pm the next day. After 3 tries to get through I was hung up on 3 times. Like somebody just picked up the phone and hung out up again. My conclusion is that the people running this place have zero concern for their guests. If you choose to stay here, I hope you have a better experience than we did.
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