Letna Garden Suites

A nice hotel in a nice location next to a park. Relatively easy walk into the centre of the city

Hotel i pokoje są całkiem ładne, ale obsługa jest okropna. Menedżer jest niegrzeczny i agresywny, w ogóle nie zwrócił depozytu i nie odpowiada już na nasze telefony. Nie mówi po czesku. Miejsce jest trochę hałaśliwe i zakurzone ze względu na tunel na zewnątrz. Brak klimatyzacji, więc latem jest tam naprawdę gorąco.

Our room, actually an apartment, was fantastic. It was clean. The beds were really good. The sofa beds were about as expected for sofa beds. The apartment was spacious and bright, with big windows that could open wide. My husband compared notes with colleagues at the conference he was attending and our room was way better than the tiny hotel rooms most of them had. There were tapestries and a knight's armor in the hallway. We loved the building. The location was perfect for us: 240 meters (4 minutes' walk) from the Letenské náměstí tram stop and from the grocery store next to it, and the same distance from the wonderful little vegan restaurant "Chutnej". There was a kitchen in the apartment, with some dishes, a dishwasher, a couple of pots and knives, and a small oven, stove, fridge, and microwave. There were many restaurants, bakeries and pubs within a few minutes' walk and splendid tourist sites within 20 minutes' tram ride. There was shared laundry in the hallway, used all morning by the cleaners, but it was really nice to be able to do free laundry right there in the evening, even though it required first removing their load of towels from the dryer. The current cleaners (June 2024) are two nice young women who do a great job. Other residents here seemed mostly young and single. The neighborhood was mostly locals, with restaurants and groceries priced for locals, as opposed to the crowds of tourists in Prague 1. Everybody was behaving well while we were there. These are apartments, not a hotel. Letna Garden Suites are 5 or 6 floors of rooms accessed through one of the doorways of a typical Prague building. A door access code was emailed the day the rental was to start, and I think that was the ONLY customer service that was ever provided. They ignored my emails, especially the question I emailed two or three times asking where to park for check-in. I know the answer now: don't drive here. Bring wheeled luggage, and carry it all, not at rush hour, on the tram to Letenské náměstí. There is space on the tram for people to stand with strollers or bags, and there is a ticket machine inside the tram with several language options including English where you can buy a ticket using a credit card. There is nowhere closer to Letna Garden Suites than Letenské náměstí to park a car, not even for a minute. If you come to Prague by car, your best option is to drive it straight to a parking lot (e.g. a prepaid Mr. Parkit lot) and use the tram instead. Prague's tram system is amazing and can get you anywhere, unless you need a wheelchair. Letna Garden Suites has a good elevator, but you climb about a dozen steps to get to it. I saw no evidence of fire escapes or alternate evacuation routes. There was a video in the fire engine section of the Museum of Technology (five minutes' walk and well worth a visit) of a similar Prague building on fire, with the fire department rescuing everybody from windows in splendid fashion. Perhaps that's the fire e