loupiodu68
27 października 2024 r.
The hotel does not have the comfort of a 4-star, but rather feels like a 3-star! The rooms are small and lack basic comforts – there isn’t even a coffee machine. The bathrooms are cramped and uncomfortable. The worst part was when we requested to cancel one night of our 6-day stay, as we had to leave early. The hotel refused, which was disappointing. This lack of flexibility led us to stop spending any extra money on their services, including dining. Additionally, the small plastic bottles of water provided in the rooms were charged at €3.50 each, which further highlights the petty, money-driven approach of this hotel. Here, it seems money matters more than customer service! We will not be returning, and we do not recommend this hotel due to its poor value for money. The prices are far from what you’d expect for a 4-star experience!
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