Hotel Boutique Tremo

Localização: Ok...nao tem nada muito perto, além do pátio bella vista Quarto: Ok...faltou coberta (estava frio) e o chuveiro é muito baixo...sendo um pouco desconfortável tomar banho (tenho 1,86m)..... Problemas: O café da manhã é servido à partir das 8h, e não há em qualquer lugar esta informação...para quem está indo a trabalho, isto foi péssimo..... Me trocaram de quarto no último dia, pois tinha outra reserva para meu quarto...até aí ok...mas me avisaram em cima da hora quando estava saindo...tive que arrumar correndo para não me atrasar. É um hotel ok...com potencial....mas com muitos pontos a melhorar.

El WiFi la tienen que mejorar y el servicio de desayuno, parecen muy apáticas las que me han servido, y supuestamente Yo tenía doble desayuno pero me han servido sólo uno. Lo demás me parece excelente!

Wow how disappointed I was. We arrived late at 10 pm. The staff was unhelpful and our room consisted of a bed and bathroom. No closet, bedside table on one side. No place to put a pair of glasses down at night. Went out from 6am till 5pm to find no maid service. Was told I needed to request it. Honestly when was I asked. The staff at 6 was sleeping and looked annoyed when we woke her up to exit. Won’t be back.

Stayed at hotel before and it was good but this time room on ground floor so can’t have light as full length window was on the cafe. Was noisy through the night and Wi-Fi was broken

My Wife age 69 toured all over Sth America 4 months altogether now and myself 7 months, this is probably “THE BEST VALUE ON A LIMITED BUGET HOTEL” l have ever over here, come across, l booked here because it was recommended in “South American 2021 Edition of *LONELY PLANET* Travel Advice Books on a Limited Budget. We stayed here for 9 nights altogether for $71 per night, with a Great Continental Breakfast (see photos below). The staff are very Friendly, especially NANCY ( who speaks fluent English), she helped us with all things, like booking cheap local taxi’s, advising places to go, catching buses to other cities, etc. The other staff who are all from Venezuela, although only speak Spanish, are all very friendly and bend over backwards to help, you can communicate using a Translator App, write in English, converts to Spanish.

Excellent location and staff

Please do yourself a favor and stay off this property! This was easily the worst hotel experience I've ever had in my life. I spent a seven day mandatory quarantine in this hotel and it was a nightmare. Every item in the room was dirty, old and did not work properly. The water pressure was never right. Heating was non-existent in the middle of the winter. Sheets were yellow. Bedbugs. TV remote didn't work so I had to get up to turn the volume up and down and to turn it off at night. WiFi was incredibly slow and unreliable, I couldn't even order food due to it. Forget video calls, you just won't be able to get any work done. The staff was incredibly rude and slow, they take advantage of the fact that you're forced to stay in your room to give you the worst treatment ever. The breakfast you get is insanely unhealthy and small. Rotten fruit, juice from powder, white bread and cheese you can't trust. No cleaning at all! They only came to pick up trash "once" a day (some days they would just forget). Of course there were flies, ants and all kinds of bugs everywhere. I could go on and on, but in conclusion, this is just a horrible hotel and they're not doing anything to try and improve.

Experiência horrível. Alguns funcionários do hotel até foram cordiais, mas outros (maioria!) foram incrivelmente mal educados e impacientes. Parecia que estávamos mendigando as coisas. Passamos vários perrengues lá por falta de empatia deles. Deu muita vontade de acabar o quanto antes a estadia lá. Com base no que acabei de relatar só tenho uma coisa a dizer: Se vc quiser mesmo assim pagar pra ver e reservar lá, muito boa sorte. Obs: Botei 2 "estrelas" na avaliação em consideração aos ppoucos que atenderam bem.

O hotel é muito lindo e as acomodações são muito boas. A única coisa que sentir falta foi frigobar nos quartos, mas fora isso tudo muito bom. Sem contar com as equipes de recepção que são muito educados, dedicados e carinhosos. O café da manhã é bom e o hotel conta com café e chá 24 horas próximo a recepção. Quartos conta com ar condicionado e aquecedor e são bem limpos e roupa de cama bem quentes.