The Lodgings Hotel SureStay Collection by Best Western

Check in was good. Room had a smell but the smell left once we put in the fan. I’m guessing since room doesn’t have window there really is no circulation. Remote for Netflix not working properly but was able to watch live tv. All in all good.

The service was awful. Took 20 minutes to check in they said I didn’t have a reservation and seemed very annoyed that I was there. Finally found reservation. Room had no window ( is that even legal) chain lock broken. Had to ask several times for a receipt. When I checked my credit card they charged me for 2 nites and I was only there one night Room was clean but service poor

The hotel was clean. Our first night we were given 2 bothers of water and 1 packet of green tea. Second night we asked the reception if we could get more water and green tea as it was none was left in our room and we were told it was for purchase in the restaurant. $4 for a green tea you had to make yourself. Our check in was smooth but the lady in front of us, they couldn’t find the key for her room and another guy came in because the room they gave him was already occupied. A lot of confusion! Asked for a ride to the airport when we checked out and were told we’d have to pay $5 each or wait for an hour. We walked instead. There was nothing and I mean nothing around at all. We took a cab to go where we wanted because nothing was within walking distance. Also, every morning someone started hammering at about 8am right above us. The one good thing is that the property is very clean and well maintained. The food at the restaurant was very good as well.

Air con didn't work. Hot tub is cold. Can clearly hear phone calls from adjacent room. Was cheaper and you get what you pay for. It's a reasonably modern nice facility. There are just a few shortcomings.

Great spot by the airport , provides free shuttle service to Grace Bay , great service

Check in took way too long and there was no line up. It took 50 minutes because motel couldn’t get their guarantee of funds from our prepaid ******* booking.

I had a good experience although my stay was only for one night. I would actually stay there again.

I spent my birthday here over the weekend and I enjoyed it. I love the night time pool and jacuzzi

Front desk personnel were missing several times during the day. No one around. Room is in poor condition. AC only works if you leave lights on so at nights it was very hot. Shuttle service only exists if they want to.