Dolce Vita Hotel

非常不錯的酒店，我結婚就在這裏旅行的，有免費接送機（衹有白天），我是當地12年的土著，相信我。我家庭度假都會選這裏。

Everything was great, just the wifi wasnt very fast in our room. We needed to hang outside our room to get better wifi.

Accueil parfait et le monsieur de la réception m a bien aidé avec un taxi qui voulait m arnaquer on me disant vous allez voir on va poser la question au réceptionniste et que c est le vrai tarif seulement lui même était sous le choc du montant pour un trajet de 4mn oui réellement 4mn en voiture comme c était en pleine nuit et je ne connaissais pas l endroit seulement j savais très bien qu il mentait. Le réceptionniste et lui se sont parlé en leur langue et la résonné que c était pas correct. L hôtel magnifique avec son jardin même si il pleuvait beaucoup. J ai rencontré 3chats de l hôtel. Merci à lui pour l’aide en tout cas :)

일주일정도 전에 예약을 했고 저희는 밤 비행기를 타고 왔기 때문에 호텔에 11pm쯤 도착했습니다. 그런데 호텔직원은 저희 방을 다른 고객한테 줬기때문에 우리가 다름 호텔에서 자야한다고 했습니다. 이유를 들어보니 다른 방을 페인트칠을 해서 그 방 손님이 페인트 냄새 알러지가 있어서 우리방으로 보냈다는 겁니다. 그러고 자기네가 다른 호텔을 예약했으니 거기로 가라고 너무 당당하고 뻔뻔하게 이야기 했습니다. 우리는 우리가 아닌 저 고객을 보내는게 맞지않냐고 했지만 우리 말을 들어주지 않았습니다. 그리고 우리는 4명이었는데 처음에 그쪽은 2인실 다른 호텔을 잡아줬습니다. 그리고 우리가 항의를 하자 방을 또 잡아줬습니다. 그리고 다른 호텔 방 2개 요금을 합쳐도 원래 예약한 방보다 저렴했습니다. 그리고 사장의 태도도 미안해하지 않고 뻔뻔했습니다. 덕분에 여행 첫날부터 우리는 매우 피곤하고 기분 나뻤습니다. 이 호텔은 가지 마세요. 페인트 냄새가 진동하는 방과 불친절한 사장이 있습니다

Just an overnight quick stay before shooting off to el Nido. Beds where junk, bathrooms dirty and calcified. Other than that served its purpose.

Service is very good!

Ужасный отель!!! Никогда его не бронируйте!!! Мы бронировали данный отель на одну ночь, перед вылетом после отдыха в Эль Нидо. У нас была бронь на виллу люкс. Приехали мы в отель около 18:00 и нас селят в страшный малюсенький, номер с картонными стенами, двумя кроватками, комарами, грязным полом, муравьями в ванной. Мебель вся старая, у меня у бабушки в деревне все более приличное стоит. На наш вопрос «это вилла люкс?» нам ответили, что нет, но других номеров у них нет сегодня, по-этому живите тут. Почитали отзывы про этот отель, у них это оказывается нормально считается. Либо вообще не поселить гостей, приехавших поздно, либо поселить на задворки. Слава богу нам нужно было провести в этом прекрасном заведении всего несколько часов до самолета. Трансфер у них на ранние рейсы платный.

Близко к аэропорту, бесплатный трансфер. Тихо, чистый бассейн, отзывчивый персонал.

The place is set back from the main road which is nice. The staff were friendly and helpful. The bed was very comfortable. WiFi was good. I had mango for breakfast every morning. They were very good. The decoration was a bit kitsch. I stayed in two different rooms and one definitely needed more updating than the second. Basic thing like broken light bulb (1 of 2 in the ceiling) should have been noticed before any guest checked in. The only complaint I have has to do with the tours they “sold” me after I booked. The sales manager sent me an email with different tour names and no description or explanation. I researched them and decided to book 2 tours back to back with the hotel since I wanted to pay by credit card on the hotel bill so I didn’t have to carry so much cash. I got there late and the tour was for 7am pick up the following morning. The receptionist had no record of any tours I booked. The sales manager never booked the tours even though I received an email telling me all the tours were confirmed. Luckily, the receptionist could book the tours for me at 11pm. The whole thing created stress I didn’t need at the beginning of a vacation. Then i was presented with the bill for the tours for cash payment. I asked what the other people on the tour paid and I was charged a 25% premium. I told the hotel for that premium, they could take the payment in credit card. Not a big big deal. Just unpleasant.