Liam_dalton
18 października 2023 r.
Beautiful large clean rooms, cleaned often, friendly staff, especially the evening reception lady and the housekeepers. Main bar man at the pool bar could do with some customer service lessons, not very welcoming or friendly. The only really problem with the hotel is the aircon facilities in the apartment, first of all the air con unit is so weak you hardly get any air out of it, then no units in the bedrooms at all, just the living room, so the nights were really bad getting ready and trying to sleep, maybe got 2/7 nights sleep because of the heat, and that was October, so god knows what July/August is like. Other than that, really happy with the hotel. Did report the aircon problem to reception and tui rep, and the maintenance man did come really quickly, but basically said ‘that’s what the aircon is like, and if you stand in this spot you’ll feel it’ hardly helpful! Location is brill, 10 mins walk down to the main centre and short taxi ride to the upper hill bars, taxis only €4.25 a journey, so good prices. Never had breakfast or evening meal in hotel, but very happy with the food & drinks for the lunch menu, really tasty and good sized portions. Overall, good hotel and would come back, but hopefully the aircon situation will be improved.
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