Maxwell Collection at Soho

We had some challenges upon check-in, the patio table was broken and the pieces had just been shoved into the planter. The sliding door in the main bedroom that opens info the main hallway was difficult to lock and unlock, they were aware of the issues but made very little attempt to fix them. The sliding door onto the main patio over looking the city and ocean is not sound proof and doesn't block any sound from the street. You're right next to the main road so there was traffic noise at all hours of the day and night. Even being on the 8th floor you could still here everything, as if you were on the ground floor. Overall I wouldn't go back to Maxwell Soho, the unit we were in was pretty but had issues, the roof top pool are is nice but water is freezing and you're not allowed to bring your own water bottles. It's definitely not a luxury resort, at least that wasn't our experience.

My time spent at the Soho building by Maxwell Residences was nothing short of remarkable. This stay has elevated my expectations for luxury accommodations, combining attentive customer service, impeccable safety standards, and refined elegance in one package. The luxury of the building was apparent upon arrival, offering both tranquility and convenient access to the vibrant surroundings. The apar**ent where I resided was a showcase of elegance, meticulously cleaned, and maintained to the highest standards. The addition of daily housekeeping services ensured a continuously pristine and welcoming environment throughout my stay. The interior of the apar**ent was tastefully decorated, featuring high-quality furnishings that married comfort with sophistication. Every detail in the design contributed to an a**osphere that was both modern and inviting, making it clear that thoughtful consideration had been given to every aspect of the guest experience. The standout feature of my stay, however, was the exceptional team at Maxwell Residences. Paola and Fabiola were outstanding; their professionalism, friendliness, and commi**ent to ensuring my stay was seamless were beyond compare. They were always available to help, making me feel appreciated and well-cared for. Moreover, when a minor issue arose, the prompt and efficient resolution by the owner exemplified the team’s dedication to guest satisfaction and their adeptness at addressing any concerns with grace.

The pool was the only good thing about this. Unfortunately you can't bring any outside food or drinks included a water bottle. This was implemented during aur stay by the owner/developer. He had a yelling match with a guest which was extremely unpleasant to witness. Threats were made to call the police. Unprofessional in my option. It could have been resolved away from all the guests using the pool. Also it's a unheated pool. Quite chilly. Rooms are ok at best. The glass floor to ceiling doors were not sealed around edges. Wind moved the blackout curtains. The extremely busy highway 200 with semi trucks at all hours using jake brakes. Slleeping was not easy! Extremely noisy. Hard beds were also a problem. Was not the holiday I was hoping for. Steer clear if you want a quiet night. If you can sleep through hurricane stay here!

We have significant experience with luxury rentals, and we know that the owner's involvement can be crucial. In this case, the owner is the developer, and his abrupt and unannounced poolside rule changes, forbidding food and beverages, caused guest unrest. His aggressive response was alarming. The property itself was stunning, boasting excellent amenities like a gorgeous rooftop, a good gym, and a beautiful yet chilly pool. However, its location directly on a dangerous-to-cross noisy highway, along with other safety concerns, particularly slippery pool steps, were significant drawbacks. Four guests fell and five others slipped during our stay. The pool staff told us that they had repeatedly reported these slips and falls but the owner didn’t want to do anything about it. At the pool, we witnessed the owner abruptly ban food and beverages, contradicting the guest rental agreements. His sudden rule change and aggressive response to guest objections (shouting loudly at one man to “get out of my building”) created unease. This tension at the pool persisted throughout our stay, affecting the overall experience of the guests, including us. Separately, management by Maxwell Residences was commendable, yet overshadowed by the owner's disruptive behavior and disregard for safety. This could have been a top-tier stay, but we left feeling uneasy, making it impossible to recommend. SUMMARY: Five-star building, one-star soap opera included at no extra charge!

This building is brand new and beautiful. The pool is stunning. Our unit had two bathrooms and a pocket wall that essentially created a second bedroom. Some new building kinks to be worked out but overall a wonderful stay. Downside would be if you’re looking for somewhere quiet. The patio doors are not sealed and it will sound like a highway through the main living space all day (and night, if you’re using the daybed as a bedroom, which I was).

Cons: An hour's wait to check-in; no seating, no welcome greeting, no water or bathroom while waiting. Lots of construction, trash overflowing a dumpster; small elevators. No help with luggage. NO restaurant. No housekeeping during our stay. Cold to lukewarm water in the sinks. Broken Wifi 1 day. No grounds to enjoy. Took over 2 days to get a response from a manager. Don't stay here! Not worth the price! Pros: Breathtaking views from the infiniti pool. The room looks just like the pictures.

Great location, amazing buildings with great amenities. Not all neighbors are welcoming, but even that can’t ruin the experience.

My stay at Soho was nothing short of incredible. The room was spacious, modern, and clean with a beautiful view. We couldn't have asked for a better location - relaxing, close to the beach, amazing views, but just steps away from the action of downtown. Great for daily walks! The rooftop pool was incredible and definitely was one of the highlights of our stay. The Maxwell concierge staff was prompt, gracious, and went above and beyond to ensure our stay was exceptional. We will definitely be back!

Could not recommend more! Steps away from the beach and action while also feeling like a personal oasis with the huge rooftop pool and amenities. Very attentive concierges made our stay comfortable and luxurious. I’ll be back!