John C
25 stycznia 2024 r.
This was our 4th stay at a Secrets resort in 6 years. Our first time at PVR. The property is nice but is showing its age. i.e. peeling paint on the shower ceiling, sinks don’t drain well, a/c system loud. We have also noticed that since Hyatt bought Secrets some amenities have been eliminated. Small stuff but noticeable at what is supposed to be a 5 star property.
Staff was excellent. Very friendly and professional. Property had weddings or large group events some of the evenings with loud music playing well past midnight.
While the resort was nice and we enjoyed our stay we will look to stay at a different chain next year.
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