Casa Kimberly Boutique Hotel

This is the worst place in the world with very bad customer service. Hostess Donna was extremely rude and was a horrible host. We were visiting from SF and went their for dinner and was treated badly. Attaching a pic of her in case you run into her. Please help me get the word out and discourage people to visit this place

I had the shrimp Diablo and a partner had the lamb Chops and other people had other meals but it was very mediocre and they did spill a drink on one of our group and while they did apologize as the drink was dripping all over her back, They should have at least given her one dessert free.

What a fantastic hotel. The former home of Richard Burton & Elizabeth Taylor turned into a delightful 9 room hotel. Fantastic rooms & service. A salt water swimming pool in the annex across the bridge. It's pricey but worth every cent. It is located away from the beach so we spent 3 nights there for our third time & then ent to a beach hotel.

Lovely property but the location is not convenient if you are not fit: a lot of stairs to climb to arrive at the property coming from the beach or the restaurants; it is a very well maintain property, the rooms are clean and the bed is confortable: it is in a quiet area but we had a room (Katarina Suite) where we could hear the very noisy restaurant on the property (the Iguana, where we has a very disappointing diner with an overcooked fish...)....and there is no blackout curtains... so very short nights for us.... the room is called a suite but is just a room, pretty spacious, with a nice terrace: no separate loo ( in the shower room) and no double sink; very nice jacuzzi tub but we did not used it; the room doesn't have any coffee or kettle in it: I asked if we could get one and they said they did not have any...

The food, cocktails, service, atmosphere, and ambiance were all excellent. Our table gave us a wonderful view of the sunset. Our waiter was attentive and responsive. The history of Liz Taylor and Richard Burton was insightful and romantic. The food and cocktails were exceptional.

The former home of Elizabeth Taylor and Richard Burton is quite large for a live nest but absolutely perfect for a boutique hotel. The 9 rooms are grand in size, well appointed , all seemingly with stunning views of Banderas Bay. The city center is just a few blocks down the hill. Beautiful swimming pool offering absolute privacy. The staff is knowledgeable and eager to assist. Let me mention the concierges, Denise and Oscar who help with all your needs. The highly regarded restaurant, Iguana, is open to guests only for lunch and breakfast. Dinner is open to the public. Have the concierge make a reservation because Iguana is a local favorite and highly desired for sunset dining. Sunday brunch is open to the public as well.

I don’t usually take vacations - so I really wanted to have an experience I’d never forget. My stay at Casa Kimberly blew me away. Upon arrival, the concierge had all of our bags taken care of and sat us down for checkin. We were offered welcome margaritas which were absolutely tasty! Checkin was fast and easy. We got a quick tour around Casa Kimberly as well as an introduction to the history and significance of the building. We took the elevator to our room, and the concierge showed us around the room. Everything at the hotel has been recently renovated, while keeping the building’s authentic charm. There were so many details in the decor it was hard to keep moving and stop yourself from gazing at everything from the stone columns to the gorgeous metalwork. We stayed in the VIPs, which is a suite at the very top of the hotel. The only room I think that compares above this class of suite is the Elizabeth Taylor room, which while currently under construction, features a private swimming pool and terrace. The VIP suite still included a private outdoor terrace, an outdoor jacuzzi, a comfortable king size bed, a huge shower, a television, and the finest of furniture and decorations. It honestly felt like a dream The VIPs suite has a gorgeous view of Old Town Puerto Vallarta, the bay, and PV’s beautiful sunsets. Golden hour here is definitely something everyone should have on their bucket list Finally, the food and hospitality is top tier. The hotel features a restaría t open to the Publix for dinner. It’s very busy, and for good reason - The food is some of the best I have ever tasted. Everything was PERFECT. We also had food delivered many times to our door. The morning breakfasts on our balcony were spectacular, and the private dinner service was an absolute treat. The hotel only has about a half dozen rooms - so every guest is given as much attention as they desire. During the day time, private breakfast and lunch service is offered. The bar at the restaurant also offers a huge variety of expertly crafted drinks and a large variety of wines and tequilas for tasting. Thanks to everyone at CK that made me feel so special on my vacation to Mexico. I will definitely be back

The property is beautiful. The housekeeping staff is awesome. The restaurant staff are not very attentive. Dinner menu is limited and expensive. Had to get up from the table to order a second drink and the nightly noise from the restaurant and constant photo taking by dinner guests is annoying. the waiters tip themselves on your bill automatically so they don't care. The concierge actually watched me as I had to haul my luggage down the steps to cab. Actually, had to ask him to open the hotel door with my luggage in my hand. Service is limited and not what I would expect for the price. Nice for one or 2 nights but maybe no longer.

Casa Kimberly is arguably the most luxurious hotel in the city, and somewhere I’ve always wanted to stay. From arrival I felt transported to another time. I'm naturally finding it hard to choose what I love most about this boutique hotel… So let's start here: It's the perfect location for exploring the city. The hotel has just nine rooms, and they are tastefully decorated. I stayed at the VIPs suite and I can confidently say that I've never stayed at a more grand and exquisite room in my life. Sunsets here are straight out of a movie set. The bed is incredibly comfortable and the towels are like absolute clouds. Aside from the rooms, the real standout here is the staff. They are so helpful and overall delightful. There are so many small touches, like Mexican candy, and turndown/tidying up while you're away. This special place exceeded my expectations in every single way. I cannot wait to come back to this jewel in the heart of Puerto Vallarta.