Serenade Punta Cana Beach & Spa Resort
0 dób
Pokoje i goście
1 pokój, 2 osoby dorosłe, 0 dzieci
Wszystkie obiekty w: Punta Cana
Serenade Punta Cana Beach & Spa Resort
Ochrona zdrowia
Playa, Punta Cana, La Altagracia, Dominikana
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With a stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive in Punta Cana, you'll be within a 15-minute drive of Cabeza de Toro Beach and Downtown Punta Cana. This luxury property is 8.2 mi (13.3 km) from Bavaro Beach and 12.1 mi (19.4 km) from Punta Cana Beach.Pokaż więcej
Wyrównujemy ceny
4/5Bardzo dobry·Otoczenie: 4.1
Cała 103 ocena
Udogodnienia
Basen odkrytyEkskluzywna strefa na plażySiatkówka plażowaSaunaSpaSalon masażuSala fitnessPrywatny parkingGratisBarKlub nocny
Wszystkie udogodnienia
Otoczenie
Lotnisko: Punta Cana International Airport
(16,1km)
Charakterystyczny obiekt: Pearl Beach Club
(<100m)
Charakterystyczny obiekt: Dolphin Explorer
(460m)
Mapa
Pokoje
Oceny gości
Zasady
Udogodnienia
14
Superior Jacuzzi Room with Sea View
2 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Sprawdź dostępność
13
Premium Suite
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Electric Fan
Towel
Sprawdź dostępność
8
Luxury Room, Pool Access
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Sprawdź dostępność
13
Luxury Tropical Room with Garden View Non smoking
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Electric Fan
Towel
Sprawdź dostępność
26
Luxury Master Suite Non smoking
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Electric Fan
Towel
Sprawdź dostępność
Ukryj rodzaje pokoju
Oceny gości(103)
4/5
Bardzo dobry
Zweryfikowane opinie- Czystość4
- Udogodnienia4
- Otoczenie4,1
- Obsługa3,8
Mikke CO
23 marca 2024 r.
Beautiful place to stay, but the service in front desk is not friendly, the guys who work there don’t have a good service attitude, I got a really bad time trying to get check out lat because my flight was delayed and we needed a place to stay, definitely I think this hotel has many good things except the front desk staff
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Gość
30 marca 2024 r.
I don't want to be too negative, because in the end, my family had a wonderful Spring vacation in Punta Cana. Our room was spacious and the buffet restaurant was good with plenty of options for breakfast, lunch, and dinner. The resort was also very accommodating to kids. However, there is construction on one side of the resort which is separated by a bamboo fence and there is sewer water running under the bamboo, causing the entire side of the resort to smell like sewer water. It was really bad. The front desk appeared to be understaffed and phone calls to them were often unanswered. During our stay the internet went out for approximately 24 hrs and the staff couldn't provide any updates or estimated time the situation would resolve. We ate 2 nights at the a-la-carte restaurants, but the service was too slow, especially with little kids, and orders ended up wrong or missing altogether. After the second disappointing night we agreed to go to the buffet each night for dinner. Fortunately, there was enough variety to keep things enjoyable there. The general consensus, in talking to other guest, was that everyone felt it was a very "affordable" resort. Given the price, I'm not overly disappointed with the experience, but we won't be returning.
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Sissi
21 grudnia 2023 r.
Good experience
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Duy Khanh
16 lutego 2024 r.
Cleanliness should be improved, especially torn bedsheets and worn-out towels. Food is great, there are many options. Most of staff cannot speak English well so a bit of limited communication.
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SARA
15 lutego 2024 r.
I couldn't make it to the hotel at the scheduled time, so I canceled my reservation and rebooked for the following day. Everything went smoothly, and I informed the hotel staff that my flight cancellation necessitated the change from February 2nd to February 3rd. The Serenade staff assured me that any refund would be handled by *******, as they were responsible for the transaction.
Upon my return, I contacted ******* to request a refund, only to be informed that the hotel had not approved it. This came as a surprise, as my experience with the Serenade Hotel was otherwise satisfactory. However, if they refuse to refund my initial reservation, which seems unjust, I cannot in good conscience endorse the hotel's reliability. I will reconsider my review and caution others about potential reservation issues.
I sincerely hope that ******* and the Serenade Hotel can rectify this situation, as it appears to be a result of inadequate communication between them. Thank you for your attention to this matter.
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Charles David
15 lutego 2024 r.
Really nice, newer resort well kept and clean. The beach area is great. We always managed to get lounge chairs and cabana. There was a lot of sea **** on the beach, but the staff worked to keep most of it picked up. The sea **** in the water in mid January was a little annoying, but still enjoyed swimming. We thought the buffet food was only mediocre although the Steakhouse was good and they have good sandwiches at the sports bar. We had a pool access room right across the walkway from the open air part of the sports bar and the crowd there was really noisy until 2 a,m. or after so it was hard to sleep a couple nights and other nights the crowd wasn't loud.
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Kelly
15 lutego 2024 r.
Beautiful property with friendly staff. We loved our pool access room. The buffet and a la carte restaurants were all delicious with many options. We were accommodated with a late check out for $15/hr. We would definitely stay here again :)
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Bernice
15 lutego 2024 r.
The facility and staff were very good. The negative was the vacation club sales program. Made me wonder if the friendliness of the staff was all part of a scam to get you to buy into the vacation club. Definitely put a damper on the experience!!
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Marcin R
14 lutego 2024 r.
Friendly people happy to help. Excellent resort for kids plus attractions for kids toword night. 2 thumbs up.
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Regulamin obiektu
Godziny zameldowania i wymeldowania
Zameldowanie: 15:00–24:00
Wymeldowanie: 00:00–12:00.
Godziny pracy recepcji: całodobowo
Jeśli planujesz przyjazd poza godzinami zameldowania, skontaktuj się z obiektem z wyprzedzeniem
Zasady dotyczące dzieci
Dzieci w każdym wieku są mile widziane w tym hotelu.
Dzieci w wieku od 0 do 2 lat mogą nocować bezpłatnie, jeśli dodatkowe łóżko nie jest potrzebne.
Łóżeczka niemowlęce i dodatkowe łóżka
Zasady dodatkowych łóżek i łóżeczek mogą zależeć od rodzaju pokoju. Zapoznaj się ze szczegółami typu pokoju, aby dowiedzieć się więcej.
Śniadanie
StylBufet
| Wiek | Opłata |
|---|---|
Dorosły | Skontaktuj się z hotelem |
Opłata za dodatkowe śniadanie nie jest wliczona w cenę i należy ją uiścić oddzielnie w obiekcie.
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Ochrona zdrowia
Czysto
- 4/5
Sprzątanie i dezynfekcja
- Pokoje są dezynfekowane między pobytami
Opis obiektu
- Otwarte:2020
- Liczba pokoi:25
With a stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive in Punta Cana, you'll be within a 15-minute drive of Cabeza de Toro Beach and Downtown Punta Cana. This luxury property is 8.2 mi (13.3 km) from Bavaro Beach and 12.1 mi (19.4 km) from Punta Cana Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a meal at Buffet Principal, or stay in and take advantage of the property's room service (during limited hours). Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of conference space and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 603 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a meal at Buffet Principal, or stay in and take advantage of the property's room service (during limited hours). Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of conference space and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 603 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Udogodnienia
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