The St. Regis Punta Mita Resort

We just completed 4 night stay for our 50th anniversary. We loved this place! We took the hotel’s private car to and from the airport. Driver and service great. Rooms are really nice, spacious and comfortable. We had a “king bed Ocean view Casita). Huge bathroom plus an outdoor shower. Housekeeping regularly checked to refresh the room a few times each day. We had a good view to the 3 tiered pools and to the ocean. (There are also pools in other locations.). When at the pools the staff regularly came by with buckets full of ice and bottled water, and periodically came with iced fruit drinks or fruit popsicles. We ate at every restaurant in the hotel and didn’t have any meal that wasn’t really with great service at each restaurant. Special shout out to Felipe Sandoval and the other bartenders at AltaMira (the bar with restaurant in the lobby). He was really a very helpful and engaging person, and made great recommendations for cocktails and food. He was delightful as were his comrades (we didn’t not get everyone’s names). Also special were the breakfast wait staff at Las Marietas, and bartender and staff at Carolina. Massages at spa were very good spa is pricey (we added a private room and pool with champagne and snacks so of course that added to the price). All staff were extremely courteous, if you need directions whomever you asked stopped what he/she was doing and took you wherever you were going. (i.e, instead of just trying to tell you how to go.). And at the restaurants and bars they always knew we were here for our anniversary and congratulated us. Nice touch. We certainly plan to return. This is a wonderful place.

A serene high end resort that is well maintained and in a gorgeous location. The staff is excellent from the Butlers to all of the servers - everyone you come into contact really from arrival to departure. There is a lot of attention to detail and to be sure staff have been well trained in service & hospitality. We travel a lot and this hotel is one we won't forget. Its an hour or more from the airport. Traffic was bad getting out. We took an uber. It was a good experience and about $45 usd with tip. There are a lot of other transportation options. The adult pool Sakana Bar area was incredibly relaxing with no shortage of pampering from the staff there, who took care of any request very professionally with a smile. We tried all 3 pools and that was our favorite. Really the only issue we saw is a question of how you perceive value. Its very expensive. The food overall was very good, but not great. Rooms, food and drinks are all at times comically expensive. If you don't mind paying whatever for an amazing place, this is for you. If you are a Bonvoy loyalist, its three or four times the cost of what you would pay for Marriott PV Resort near downtown on the ocean. But if you want a much more chill, exclusive, pleasurable experience...this is the one. There is no need or stampede for "saving pool chairs" here. The ocean views and beach are stunning, but swimming is a challenge it is so rough and rocky. We were aware of this before we arrived and its never going to change. The Fitness Area is being upgraded so whats there now is in a no window room. Its a bit disappointing as a makeshift option. But it does afford you the opportunity to get some kind of a work out in. We will be back. Really is an incredible place.

Stay April 26th to May 1st. Room: 5203 I am a Titanium Bonvoy member and as such I was upgraded to an Ocean View room and had access to the full breakfast buffet for my wife and I at no charge. We were at the hotel in late April and the second-floor room had a cool breeze in the morning and evening. The property has a lot of green foliage with tall palm trees so our second-floor room was like being in our own isolated jungle room. The weather in Punta Mita is about 5 to 10 degrees cooler than Puerta Vallarta. The hotel has 120 rooms with more than 300 employees, (my estimate) which is a very high staff to room ratio. The hotel has a very high level of service, but a guest pays about four times the rate of a Marriott hotel like the one at the Marina in Puerto Vallarta. In my opinion you are not getting four times the value of the other Marriot hotels in the area. The hotel has three pools that all have a different vibe and menu offering. I never had a problem with finding a vacant place to sit at the pool or beach with lots of extra room to spread out. Once you find a location to sit, the attendant will put towels down on the chair and bring a bucket of bottled water and replace them throughout the day. During the day at the pool/beach the staff will bring small bits of food, ice cream and pop corn just to name a few offerings. I especially enjoyed the cool towels during the hot days. The rooms are all nicely appointed with live plants and flowers. Our room had two shower areas, one inside and the other outside. However, the inside shower floor was very slippery when wet and they did not have any grab bars. I especially enjoyed the outdoor shower that had a non-slip floor and you could listen to the birds. We received twice a day maid service that included an evening turndown service. The butler service is nice and all my requests were met within less than five minutes. The only time I needed the butler was for ice and a golf cart ride, but they will provide other services if asked. Our evening dinner was in Punta Mita about ten minutes from the hotel. The hotel offers black car service to and from town, just call the front desk and indicate what you need. The cost is 180 MXN to town and 360 MXN to return. The cost to travel to the airport is 2,200 MNX. The property is very secure and you have to go through two guard gates to gain access to the property. The hotel does not have a taxi stand at the entrance, only their black cars. The hotel does not offer money exchange services, only an ATM, so bring your Mexican pesos with you. Overall, the St. Regis makes the Ritz-Carlton hotels look like a poor country cousin in terms of service and ambience but at a HIGH Price. The day of check out all three of the butlers on duty came to my door to say good bye, which is another way to say they would like a tip. Once I arrived, I was told that the hotel does not have a permanent general manager. The old GM, Mr. Gonzalo G