Ecotel Dahab Bay View Resort

Nice is the word

For the first time in my life, I wish I had stayed home instead of traveling. We stayed at ecotel for 3 nights as a group of girls and for the first time traveling, I was actually looking forward to come back home. Let me start with the positives fast as the negatives will definitely take longer to write down. Pros: The hotel itself is pretty and the room had a beautiful view. The NYE's party's buffet was very rich in choices; it had a very big selection of food. The room is clean and comfy and the housekeeper was pretty much the sweetest person there. Now let's jump to cons: The hotel feels disorganized; there wasn't a sense of order in the whole place. One of the main receptionists was almost rude; he rarely, if ever, smiles and when we went to upgrade to full board with hard drinks (we were half-board) he flat out told us "We don't upgrade Egyptians to hard full board" which just doesn't make any sense and when I commented that we didn't know that and someone should have mentioned this he flatly replied "well, now you know"!! One of us asked a waiter for water and he literally just replied "well you'll find it inside" as in go get it yourself. The beach bar was closed and there was not ONE heated pool in the whole hotel which I never experiences at a hotel before. The NYE's party was a joke! First off, we asked if a friend of ours can join and the guest relation's lady assured us that it's possible and she'll just have to pay 1500EGP and that she'll get back to us with WHEN to pay, but when our friend arrived at the hotel it was very obvious the reception had no idea whatsoever about this and when we told them we arranged it with Dina the GR, the main receptionist asked us to pay instantly to "save a spot" so I'm still lost to what the GR was checking as to "when to pay" lol The only positive in the party was the wide selection of food but even this had a slight downside because they didn't write the dish name under any of the chafing dishes so we had to keep opening and closing them to find out what they contained and other food that was out in the open we pretty much skipped because we couldn't tell what it contained and the chefs were, naturally, busy so we couldn't just ask a chef for every single plate in the buffet. Dina, the GR rep, assured us that we have a drink each at the party but when we tried to order the waiter told us it's for extra money but after getting back to the manager and him seeing the apparent frustration on our face we had the drinks served to our table at the end, to be honest. Not to mention that even at the party we were asked to pay for any soft drinks we order as if we're still half-board so I'm genuinely not sure what the extra 1500 EGP was exactly for since dinner should already be included in our day even if we skipped the party and I certainly wouldn't pay even 150 Egp to attend this party so at least let me have one soda for free during the party. (It wouldn't have been for free thought as we pa

The hotel is amazing and great value for money, the pool is very nice so is the sea. All rooms are sea view and extreeemely comfortable. friendly animation and entausastic, Food is all amazing with daily variations in dinner. this is definetly our new favourite spot