Evergrande Sea Castle Hotel

Excellent place to have fun with family! Amazing structure and a lot of activities for kids and adults!

Spend 3 days with family (2 adults, 3 children). Cozy and clean. Good breakfast.

hotel well located and the room very good

Not worth it for the price. I really don’t like give negative feedbacks but I hope the management will read this. We stayed on the evergrande castle hotel, not the main hotel on the front of the beach. We tried to book on the main one but they had a group so we didn’t had much options. The location is not bad but our room looks like a normal house apartment. When I walk in I took off my shoes and after few minutes I notice the floor was dirty cause my foots where black on the bottom. Breakfast is good, good quality of food and I have to say the staff (waiters) were really nice and helpful. However in the facility that we were staying they don’t have another restaurant so we need to go out to eat ( 200m away) All good but of course for a 1250¥ room per night it’s weird, for Thai price you could expect to have a mini fridge in your room but not... was no where to find. Our room was on the 10 floor we had a nice view but the rooms are not properly isolated so we could still hear what was going on on the first floor such as people talking or kids crying. On the room there is no welcome book or on the tv there is not a video or menú explaining the whole facility thematic. I use to travel a lot for my work, and I’ve stayed on many kind of hotels. Here I have to be honest the service provide it do not match the price at all. The whole hotel for a resort is just still on baby steps, just to give you an idea, we was asking the front desk how far was the beach walking and they say was quiet far we must wait for the bus o rent a bike cause was 5 min on car. Ok, we waited for the bus 15 min and the ride wasn’t more than a minute. Literally walking it took us 10 min. When we called the front desk asking if was possible to change the room the girl on the phone was extremely unprofessional and sounded like she didn’t had any training at all in how to talk to customers. My BF and I we been working in hospitality more than 10 years. The staff here need some training. At the afternoon we was looking for a place where to have a coffee and we found in dianping that the main hotel has an small coffee bar, we head there and we find out that NOTHING was open between 2-5pm.... weird for such facilities, so they suggest us to go to KFC. 😂(long silence ) ok. Well over all I have to say the place is overpriced, they still have a lot training to do and better define their thematic. Definitely not recommend for a “weekend scape “. Even if you have a kid is not a convenient place at all. The only two things that I will say was good here is: 1. Friendly staff at the breakfast at the castle hotel 2. The seafood restaurant crossing the castle hotel, food was amazing. The name is 小海豚渔村(恒大海上威尼斯店). A must go if you are in this hotel.

The hotel is next to the beach, very nice view🙌🏽. The facilities are very good. Unfortunately I didn’t have chance to go for breakfast because I had to rush to the other city in the morning. . But the place is amazing, I really like it. They have this bus which can take you from hotel to the beach and it’s FREE no need to pay anything.

Good hotel kit it food is good will book again this hotel. Like the

升級到主樓，酒店裝修風格豪華，房間很寬敞，離沙灘很近，運動中心健身器材齊全，羽毛球館場地非常高大上，還遇到了一位很棒的教練。由於海灘邊太冷，我們去了五國温泉，非常非常推薦，很出片，下次打算住一晚那邊的別墅。所有的服務人員都非常熱情，特別感謝管家孫寶霞，耐心體貼的服務，點贊👍

本來是定的海上城堡酒店，打電話過來告知升級成了海上威尼斯，挺開心的，導航直達停車場，辦理入住非常快，服務態度好，房間很乾凈，還送了果盤，早餐種類多，碧海銀沙就在樓下100米內，總之非常不錯的體驗，以後還會再來！

酒店給我們免費升級到了威尼斯酒店，距離沙灘和吃飯的地方都比較近，客房管家梅梅服務也很周到，提前打了電話問我們是否帶了小孩，給我們準備好了小童用品，可惜週末兩天第一天天氣很好，第二天氣温驟降沙灘那太冷了，不然還是很適合帶娃遊玩的