Hemei International Hotel

Nice and helpful staff and good location. Great view from our room!

Perfect. We booked an extra few nights. The room was amazing much bigger than I'm used to. The beds were very comfortable, bathroom was very clean with good quality toiletries. Breakfast was possibly the best I've had in any China hotel with loads of choice and excellent quality. The location is close to restaraunts and shops. We had a free bowl of fruit every day which was welcome. The reception staff were very welcoming and helpful and some spoke English which was appreciated. Ella was particularly helpful as she kept us informed of issues with the pandemic as it began to effect our plans. The TV became very useful with hundreds of films to watch in many different languages as we were unable to viisit all our planned tourist attractions due to flooding. Well done and thankyou for an enjoyable stay in Qiqihar.

非常好的酒店AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

齊齊哈爾兩日遊，一家三口定了標間，大堂服務人員方方看到我們三人行又贈送一張早餐券很貼心！還有伴手禮，服務禮貌熱情，進入房間沒多久服務人員又送來一人份洗漱用品和被子拖鞋，房間還有水果飲料，房間寬敞乾淨，隔音效果也不錯，還有機器人送外賣，早餐非常豐富，中式西式種類齊全，各種飲品，全自動咖啡機☕，很符合五星級酒店！有機會還會入住！

酒店設施還可以，服務非常好，有問題立馬幫忙解決，特別是前台的石磊，因為一早六點要退房，來不及用早餐，前台的工作人員石磊還特意為我們把早餐一份一份打包好，退房時方便我們直接帶走在路上用餐，真的很暖心，下次有機會到齊齊哈爾還會選擇和美酒店。

乾淨寬敞的房間，適合孩子，因為有大大的小童遊樂區，可以解放家長！ 健身房也是我喜歡的~ 早餐非常豐富，而且都很好吃！就是東北這邊的早餐六點半到九點半，有點早啊~

因為上午辦事非常順利，按預訂時間提前到達酒店，本想暫存行李到時間再辦理入住。前台接待陳明明聽到我的訴求後，非常熱情的查詢酒店客房情況，立即幫助辦理了入住，並提醒了早餐。因為行程安排的原因第二天早上到大堂諮詢延遲退房問題，非常巧合又遇到明明在值班。她認真詢問了行程時間又專門請示領導，將問題處理的非常圓滿，妻子聽説後，也非常高興和滿意。讓我要對陳明明的服務表示感謝。來齊市幾次入住此酒店，感覺由國脈改名為和美后除了環境衞生，設備硬件有提升外，主要是服務提升的明顯，包括保潔阿姨，門僮，卜奎餐廳的服務員，甚至是後台大廚（晚餐時，媳婦要求少鹽，菜上來後媳婦交口稱讚）服務意識都不錯！希望和美保持好的服務，成為鶴城酒店業的名片。

非常喜歡這家酒店的氛圍，安靜、雅緻，讓人可以放鬆身心。前台石磊細緻周到的服務讓人印象深刻，酒店小童城堡很乾凈，孩子很喜歡，28樓健身房能看到齊齊哈爾全貌，特別要説下房間打掃的真的很乾凈，早餐也很豐盛，牛雜麪非常好吃，咖啡現磨的口感很好，點贊👍

這次五一到齊齊哈爾，對住宿的和美酒店特別滿意，前台服務員贈送了早餐，房間非常大，大床特別舒適，睡眠非常好，洗手間乾濕分離，兩個洗手枱，非常方便。入住的時候，還送了當地的特產大米，每天都送飲料水果，服務真的特別貼心，酒店的早餐很豐盛，特別滿意。奔着烤肉、丹頂鶴來的齊齊哈爾，和美酒店讓我對齊市的印象非常好