Auberge la Chouette

I was booked by trip.com but they send check-in email to *******, so I was difficult to check in but tidy and easy to sightseeing quebec.

Overall good stay. It's a self service hotel, which wasn't clear on the hotels description, upon arrival I didn't have the self-checkin instructions but I called the hotel number and they were quick to send me an email and even allow me to check-in earlier. Check-out was also really easy and I was even able to check-out later too. Only downside was that there wasn't an option for breakfast as it states on the hotel description. It would've been great if there were mugs or cups in the room and a plus if there was also a selection of teas as complementary. There was no where nearby that I could get a bottle of water or a hot drink, so it'd have been nice to have something in the room. Lastly for any light sleepers - the building is not sound proof so you can easily hear other guests talking in the corridor or going up the stairs etc. Other than that good stay overall - thank you Auberge la Chouette

-全自助式酒店不存在什麼服務 -房間頂上的燈有壞的 -進去時這棟房子在施工，沒有什麼安全感木質結構不隔音，白天能聽到施工的聲音看到施工的工人 -不確定是否所有的枕套都換過，有一股北美常見的男士香水味（救命了真的） -洗手間我覺得蠻小的，因為房子本身也是老建築了還是能看出一些時間的痕跡…（自己品吧）

看了評論分數很高才預訂了這裏，密碼自助入房，要走兩層樓梯，沒有電梯，樓梯非常陡峭和狹窄，行李大和重的話十分不建議. 酒店地點不錯，房間比較大，窗外景色不錯. 但要拿着行李走兩層樓梯真的太累了.而且停車也不方便.性價比不高.房間吊燈燈泡壞了忽閃忽閃的.床單有一小處血跡，後悔看了其他人的評論訂這家.不明白為什麼這麼高分. 由於是很老的房子，房間地板非常不平，向一邊傾斜10度，床放在邊上像睡在小斜坡上. 站久了也會頭暈，因為長時間站在一個傾斜的地方.我很懷疑房子的結構是否有問題. 浴室門老舊很難開關.

친절하고 깨끗한 호텔입니다. 가족여행에 적합합니다.^^

This hotel is in a great location and was primarily why we chose it. As some of the other reviews mention, it does have a large spiral staircase leading up to the rooms so it is not a good choice if you have any accessibility concerns. We liked the automated hotel system as it was easy to get to our room and get settled without having to stand in lines. We stayed for a week and were in two different rooms and both were clean with charm. The first room had a very hard bed so we had difficulty sleeping. The hotel was also under construction which we weren’t told about and isn’t mentioned on their website so we were woken up by noise at 5:30 am two days. Due to electrical problems in connection with the construction, we were asked to move to a different room. The second room had a much comfier bed but it had plumbing problems mainly very low water pressure and the toilet wouldn’t always flush. We never received attendance to our rooms so towels were not updated. During the second half of the week, a family was staying there and they let their preteens run around the hotel, yelling, playing games, and jumping until 3:00 am. While this is a parenting issue, it’s difficult because there is no staff on sight to address these kinds of issues so you just have to deal with it. All automated hotels we have stayed in before had 18+ policies to address this. The rooms were cute and it was in a great spot, but with no room attendance and construction, should be discounted.

The property was under renovation. Every where was under dust. Even the washroom vent was in a terrible situation. The property should not be accepting guests under these conditions, at least the renovation is completed. Thank you.

The room was nice and in a great location! However it is notable that the whole place is self check-in and the phone number they provided for 24/7 assistance was not available. We got locked out of our room and had trouble getting in contact with someone to help us.

Facilities were good. However, ******* told us checkin was 3 pm and we were not expected here before 5. Consequently the provided room code did not work. Also, we were told there was parking. Parking requires you to download Copilote from the municipality, register and somehow become familiar in