Gość
4 stycznia 2025 r.
Worst experience ever. My family and I came here in December and when we got there they gave us a room that was next to a room that was completely under construction. Tools everywhere, and workers walking back and forth all day, the pool was no where near ready for use, oh and our “ocean view” was covered by a building being built. Absolutely unexceptionable. We stayed here one night and then realized how disgusting the rooms were kept, not to mention we had no water to shower after an almost 16 hour day of traveling, so then went to management and politely explained our situation and asked for a refund for the remaining nights that we would not be staying there, as we planned on moving down to Shana at the Beach, (which was the BEST decision, highly recommend) & they told us they couldn’t give us our money back. We have reached out to higher management about the situation and a month later we are still trying to get our money back for something we didn't use. If you and your family or friends are trying to have a relaxing, fun, and clean place to stay. DON’T DO IT HERE!!!
Przetłumacz