Gość
31 stycznia 2023 r.
ACL Suites was one of the few hotels I wanted to stay from time to time even though it is old and outdated. But nowadays, I really don't care too much about what to expect inside the hotel (as long as I can comfortably rest and sleep well. lol). What really amazes me when I go back here is the Customer Service I am experiencing when I visit here since it is a plus factor for me when choosing a hotel. Actually before, (before the pandemic) I am staying already here but their staff was very unprofessional and got a feeling that they are lazy doing things. But now, everything is different. From the greetings I received upon arrival, down to my stay, and until I check out, (even though they are all in their mask) I saw the smile within their eyes and the sincerity of their service. I will surely be coming back more often here in ACL Suites. PS: By the way, Thanks for the free Wi-Fi Access you are offering now. Unlike before, it is only at the lobby and in rooms were an add-on. Hoping for a faster and more reliable free Wi-Fi in the future. :) and bidet also - they promise this to me actually. hahaha
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