We had a fantastic stay at Kiara Lodge 7-14 July 2023. The facilities are well maintained, the staff is friendly and helpful. The fireplace in the unit was well appreciated during the cold evenings. We especially enjoyed the hiking trails and beautiful scenery. On Thu 13-Jul, we made a booking at The Melt restaurant for dinner for our party of 6 people. The booking was written in the book for the previous day by mistake, so when we arrived, there was no table available for us since the restaurant was very busy. The team at the restaurant asked us to give them a few minutes to find a solution. Within a few minutes they prepared a table in the wine cellar, this was excellent customer service. I have one suggestion to make the stay even better. The shower in the main bedroom of unit 69A is designed without a door. The glass wall covers less than half of the width of the shower and this wets the floor of the bathroom quite a bit. The tile floor becomes very slippery when wet and requires a cleanup with towels after every shower. It will be good to re-look at the design of the shower, perhaps consider a sliding door. Thank you to the team at Kiara lodge for a lovely stay, see you soon.
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