The very sad decline of a once homely place to stay and eat. Checked in and taken to a cigarette stinking room. I know the thoughtless prior occupant caused it but the cleaners have to let the reception know. Second room was grim. Carpets frayed/holes, en suite lights not working, ceiling shocking, black mould in shower. We had the choice of eat in the bar or restaurant - the bar area smells of sulphur so we chose the restaurant. To be fair, the food quality was very good - it’s a shame to write this as I’ve always loved staying there. Staff were very helpful as well so it must be a Youngs brewery problem - complacency over inves**ent. Only so far that loyalty will take customers because once the rot sets in, there are other better value options. Staff and food great. Won’t stay again until refurbished.
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