Hotele niedaleko Tijeras Creek Golf Club, Rancho Santa Margarita

I remember Ayres Hotel have one of the best breakfasts. It was disappointing as the number of items offered was 1/2 of what it was. Hotel didn't offer any water, but had to purchase it from a vending machine. Paid $3 but the machine was broken and the bottled water didn't get dispensed. The woman at the register said to call the number on the machine for a refund....

The shared double room was good. The staff are generally friendly. I think the inside of the hotel is being cleaned cleanly.

I have nerve damage to both feet which makes it very hard to get around. I checked in on Nov. 4th, 2019 after a very long day of flights. Kayln welcomed me and was so very nice and helpful getting me a room on the 1st floor. Then, I was limping to an ice machine with Frank Vasquez saw me. He offered to go get the ice for me. On Tue, I called the front desk to ask where the nearest ice machine is. Kayln answered and said that Frank probably would help me. A few minutes later, Frank brought me ice again. The service here is OUTSTANDING everytime I visit. Also, Alex is the best bartender I've encountered in my travels.

My 11 year old son and I enjoyed this hotel immensely. He said it should be a 5 star. The hot breakfast had many options and was high quality. The evening happy hour had great variety and was tasty. The pool is small but clean. Basketball court and outdoor area provide nice relaxation areas for families. Our favorite part was the ping pong table in the (free!) laundry area. We borrowed the paddles and played often! Super fun. Nice staff, too. Pillows were high quality and comfy. The bed was a bit hard but that’s my only semi- negative aspect of the review. Satellite tv was a little glitchy. We would def stay again. Great area close to many restaurants and stores for essentials.

Do not stay here. Where do I start...oh yea, from the beginning. They advertise a restaurant in the hotel so getting in around 8pm, we figured this would be the best place to go just to save time. They're supposed to open until 10pm but when we arrived, it was closed. Apparently, the cook didn't show up that night so they had no choice...it was never open while we were there. Then needed ice...walked around the hotel to all 3 ice makers...all broken. Woke up in the morning, was going to make coffee in the room...the K cups were there but NO COFFEE MACHINE! Had to go to the front desk and they had one sent up. Got it all set up, looked through the K cups, no regular coffee. Back to the front desk to find regular K cup but they were out. He eventually found some but too late, we were gone for the day. Now the room...pillows sucked, they were just way too thin, as in thin like a sleeping on a blanket. The bathroom door wouldn't latch so we were unable to lock the door when using the bathroom. But the worst part of that frickin bathroom door was it squeaked! If anyone got up in the middle of the night to use the bathroom, everyone in the room woke up because of the noise. The one bright spot was their breakfast and their breakfast attendant Joe. He was very friendly and pleasant to talk to.

The hotel is very comfortable and comfortable. Breakfast with mexed eggs, bacon, sausage and hash brown. yoghurt, juices, cereals of 3 types, fruit, muffins, bagels and 2 types of bread shaped. Ice milk, tea, coffee and waffle machine with various topings. Mini jelly, cream cheese and butter. The room service is reasonable, the reception is well served, the reception is available for coffee and tea all day.

Due to the emergency evacuation from the wildfire, I booked it on Ctrip, and I was able to move in before 3 o'clock. During the epidemic, the room was cleaned and sealed, and when it was disinfected with alcohol, it felt that it was disinfected before cleaning, and it could smell on the remote control. There are Starbucks in the surrounding area, a mall not far away, and a supermarket. There is in&out on the opposite side of Highway 5. Obviously the surrounding area is a good area. Parking is free.

Great time in Laguna beach. The hotel staff was friendly. We enjoyed eating dinner on the dining table rooftop watching the sunset. Only gripe is it would have been nice to have a microwave. Overall great stay.

Just wrote a review how terrible my stay was at the Short Pump Marriott in Virginia which I haven’t gotten a reply to yet from Perry the GM but talk about a place that should be rewarded and the Short Pump Marriott staff that needs to do some training at there location. Manager 5 stars/ Customer service agent that check me in 5 stars and thank me for being an ambassador elite w/o being prompted/ Bar tender James 5 stars who makes an unbelievable Moscow Mule/ Chef 5 stars for a burger that wasn’t raw and fries were hot and fresh!!! Thank you guys for renewing my faith in Marriott!!! James Merriweather

Honestly I’m so confused about the rating that I should give to this hotel. First I’d like to give a big sour out to Marcus (one of the managers there) he helped us with the confusion that the front desk had regarding our complimentary breakfast. We really appreciate his help. The rooms could use a renovation the key were outdated, the screen o our window was broken. The bathroom was outdated as well the sink and bathtub faucets need to be changed. The staff need lots of training, the housekeeping team had to get their manager to communicate with us as they couldn’t speak English (they only spoke spanish) The front desk lady was talking to us while eating and she had lots of partially chewed food in her mouth while talking to us which wasn’t professional and it didn’t look pleasant at all. The person who worked at the front desk at night was so unfriendly and unprofessional when we called him at 1:30am for very loud noises that were coming from above and lasted for a good two hours till around 3:30am. Even when you go for the hot breakfast buffet, the staff who’s in charge for taking your orders and room numbers was aggressive in the beginning and took our orders while he was seated with his legs crossed, we felt like students standing infront of our teacher,,, although he came to us and told us that he knew he was rude and explained that he did that as people previously complained that they should’ve been told the price of the buffet before they ate as they didn’t want to pay. I think all the staff need to lots of training. Hopefully Adam the new manager does something about it, he listened to our concerns and said that he will look into it.