One of the criteria we had in choosing a booking was the pool & hot tub. The water was ice cold. The entire property also smelled like propane or natural gas. It looked like the fire sprinklers had gone off in the pool area so the doors were left open to the outside below freezing temps. It was very cold in the pool area. They had a bunch of fans and air movers set up in there. Kind of ruined the vibe, especially for the kids.
I wish I had booked at one of the other hotels close by instead, or at least have been offered a discount or something by the staff.
The place was clean though. The staff were polite (considering) & the breakfast was good.
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