Dezi_Dez
6 kwietnia 2024 r.
Wonderful stay for 11 days! We had a club accessible room so the spaciousness of the room was great and the benefits of the club were nice. The drinks and food quality was good however, staying for a long period time the “food” was very repetitive, same options. The soup switched out regularly. The view from the club floor was nice and the staff was very friendly. The same experience for breakfast as well. The food options were exactly the same throughout the entire stay. The location of the hotel was great! Every time we had an excursions the pick up/drop off location was from this hotel. That was a great experience and not having to book a car, catch a taxi or bus to get picked up. The overall dining and bar experience in the hotel was good. The prices were a bit expensive for a hotel but it’s Iceland so we were sort of expecting that. The staff working the front desk were a hit or miss. You would either get a friendly nice staff that is willing to help and give you ideas or you can get the rude not very patient staff. I would say the men staff were more rude whereas the women were more polite and wanted us to enjoy our vacation fully!
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