S.Jou
28 listopada 2024 r.
Hotel stay and check-in staff is friendly and helpful. However, the staff who on early morning duty(28.11.2024) rude and cheated on us for flybus arrival time. He booked us a taxi to main station, pretending the flybus pick up was late and he don't know what happen,I've booked for flybus hotel pick up, when he knew flybus pick up time is usually within 15mins(I've confirmed this with FLYBUS staff, they told me hotel staff usually know about this). Never believe this front desk staff (didn't get his name but I remember his on duty time/date). I think the hotel should look into this matter seriously.
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