We arrived in the early hours of Sunday morning and the buffet restaurant was still open for us. On previous visits we just had sandwiches left in our room which would have been preferable to us as we just wanted to get our 6 year old to bed so we decided to by-pass the buffet that night. Our room was clean and tidy (7123), the bed was really comfortable. We had a sliding partition to separate our sons bed. The air conditioning worked really well. The fridge was well stocked and re-filled daily and there was always plenty of clean towels to hand. No issues with sunbeds during our stay, there was always plenty to choose from. All pool areas are well kept and clean. Somebody comes round regularly to take drinks orders and clear empty cups. All public areas are maintained to a very high standard and the toilets always had a nice clean smell to them. The main buffet restaurant always had a vast selection of delicious food on offer. In my opinion there is something for everyone. We used the main buffet for breakfast and evening meal and the snack bar at lunchtime. Although the snack bar had a smaller menu, there was still plenty of choice, and everything we tried, we enjoyed. We spent alot of time in and around the sports hub. Our favourite activities were archery, kubb, Shuffleboard, archery knockout, teqball, football and water volleyball. Also the sports hub is the place to go if you want ice cream, waffles, popcorn, milkshakes, donuts....etc. Sophia in the sports hub did a great job. She was always so friendly and works really hard. At certain times she could have used some help as it can get busy in there. Kids club was a firm favourite with our son who asked to go there daily. No issues booking him in. He had so much fun with Caitlin, Nadia and Lottie. The biggest shout out has to go to the Tui Blufit daytime team. Beth, Roberto, Nellie and Francesco were all amazing. Every activity was delivered to such a high standard. They were all so welcoming, encouraging and inclusive of all ages and abilities. This is the main reason we love Sensatori. They are also inspiring the next generation of Tui Blufit as our 6 year old says he wants to do Roberto's job when he's older! We also love the entertainment team of Dan, Rachel, Joanna, Sophie, James and Ella. They put on some fantastic shows (my favourite was 1999) they are all so talented. The nightly quiz was also great fun and all the little ones loved the TBots. Throughout our whole stay there was only one negative. We didn't feel the welcome into the main buffet restaurant was as good. Previously there was always someone there to greet you and to arrange someone to take you to your table. This time, there was often nobody there to greet you and you just had to find your own table. It felt quite un-organised at times and not as welcoming. Also sandwiches left in the room for late arrivals would be preferable. Overall this hotel does not disappoint. It without doubt offers the 5 star serv
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