Hotele niedaleko Richmond Center, Richmond

We stayed at the Marriott Vancouver Airport hotel in Richmond for 3 nights in July 2024 and it was excellent. The staff at the front desk were amazing and helpful. The breakfast burritos at the 75 Restaurant was excellent and came with a bowl of fruits. Cleaning staff were excellent. Parking was easy and plentiful. Ubers were fast and plentiful. The pool, hot tub and gym were too notch. It’s an amazing experience but the prices of hotels in Vancouver are not cheap, in general.

We stayed here for a night in Feb, in the North Tower room 355 as a family. We have passed this hotel many times to know it's an older hotel and a staple of Richmond but just never had a chance to stay. It's definitely a more business/convention clientele hotel. The weekend we were there they were hosting a power lifting convention and hotel was completely sold out. The front desk was a hit or miss. Because our rooms weren't ready when we first arrived, we had to go to the front desk multiple times, and the experiences ranged from staff being aloof to being barely business courteous. The lobby area was large and has a restaurant and Starbucks connected which was convenient. Overnight parking was $21 which was pretty standard here in Richmond and parking seems aplenty. The hallways were dark and one of the tower elevators was broken the whole time we were there and for the only other elevator,the door sometimes wouldn't open all the way - not exactly comforting. The fitness room was relatively large with both cardio machines, and small free weights section. As for the room, it was definitely a bit weathered and dated. There were no USB plugs, and while the bathroom was larger, the door lock was broken. It did have a balcony, safe, and what surprised me, was a microwave. I called the front desk to see if they had slippers for in room use, but they were charging $5 a pair - hmm no thanks. The beds were comfortable but our room was close to the elevator so with the convention folks, it was pretty loud.

Nice hotel, comfortable bed, right in the middle of Richmond with the Asian food scene. Booked a Junior suite with nice décor but dark bedroom with only 1 lamp in the bedroom side. Lots of electrical and USB outlets. Breakfasts (for the 3 nights we stayed) were always a hectic with short staffed, long wait, and slow buffet food replenishments (only 3 kinds of hot food, fruits, juice, cereals, yogurt, oatmeal, and bread/muffins. Uncleared Diamond Hilton Honors member benefits which I have reported to the management on feedback form. The written form clearly started one way but all hotel staffs interpreted it otherwise, and the staff thought I was trying to take advantage of the situation when I tried to clarified. The management should rephrase the appetizer and drink benefit if all the staffs interpreted it differently as it was written.

Very professional and supportive receptionists!I have some misarrangement and I was a little bit panic. The receptionists offer me the solution on it and helped me settle the problem. Best experience I ever have! 前台非常专业！非常帮得上忙！ 我在安排上出了点问题，当时就有点慌，前台很快就有解决办法，然后帮我把问题直接给处理好了。属于是最棒的体验了！

Location is fine, depending on where you want to go. The bus stop is just few steps away from the house. There is a church nearby. Opposite the house you can find a low-rise apartment. The house and the room I stay are very clean and comfortable. The landlady is friendly and helpful. I feel safe. All the services and amenities listed in Trip.Com are available. It would be much more better if the specific address is listed in Trip.com for the convenience of booking. Responses are considered quick and efficient. Recommended for single female travelers, if you are unsure of having homestay.

I had an excellent stay at the hotel. The room service meals were delicious and promptly delivered. The bed and linens were very comfortable, ensuring a good night’s sleep. The amenities were top-notch. The staff was quick and helpful in resolving any issues. The airport shuttle service was punctual and convenient, making travel easy. Highly recommend this hotel.

(My name is anonymized to protect my identity for this review) This review was delayed due to an ongoing police investigation about our stay here in the Versante Hotel. My wife and I booked our stay at the Versante hotel, originally from Monday, August 29th until Saturday, August 3rd. We booked the penthouse suite on the 14th floor and loved it so much that we cancelled our reservations at the Fairmont hotel, just so we can extend our stay before we go to the airport for our family trip on the 6th. What we thought was going to be one of the most relaxing stays through our hotel experience quickly turned into a nightmare at the Versante hotel. It was a betrayal of trust from the Versante hotel staff and what Versante portrayed their company’s values to be. I would like to mention there were a few notable staff members that were exceptional and compassionate, and it’s a shame that this experience would reflect poorly on the hard working individuals who really tried to make our stay memorable. What had occurred in your hotel with the staff members that you hired to take care of your guests was unbelievably heartbreaking and I do not wish for anyone to go through what my wife and I had to witness.  On Tuesday, August 30th we booked for a hot stone massage at Spa Versante and confirmed our booking for a shuttle the next day at 3:45PM. Manager Yasin was the one who had confirmed our shuttle booking for the spa the next day at 3:45PM. On Wednesday, August 31st at 315PM we received a call from our hotel room (1404) from Nini, the front desk receptionist. Nini asked to confirm if we had booked a shuttle for 330PM. We then told her it was confirmed for 345PM. She said OK and we hung up. At 345PM my wife went downstairs to meet the shuttle that we had booked the day before for my wife’s spa appointment. There was no shuttle. My wife asked the Valet who was there and he asked her for her name and said it was not ticketed. He then took my wife to the receptionist who was working at the front, named Nini, and asked about the shuttle booking. My wife informed her about her appointment at the spa and shuttle booking, which should have made it obvious to Nini that the booking was for the Versante Spa further away. Nini then told her there was no shuttle that goes to the spa and it only goes to YVR. Ultimately, Nini said my wife wasn’t booked for a shuttle. When my wife told her we had received a phone call from her (at 315PM) to confirm our shuttle, Nini had denied making any calls to our room. Nini then told my wife there wasn’t a shuttle coming and pointed at the door and told her to walk. Nini did not provide any help or resolution, she had dismissed my wife’s needs as a guest and failed to provide her with adequate information for her confirmed bookings at Versante Spa. It was only two girls working, Nini and Monica at front desk. Upon speaking in person with Nini, my wife recognized her voice on the phone. She had denied ever calling my room to confir

Bed sheet and pillow sheet were tangled, seems like they did not change it. The faucet in the tub was not working and nobody has come to fix it. i do wanna salute the airport shuttle, it was so convenient for us specially we had a lot of luggages

The room is very clean, the facilities are complete, and the service attitude is good. Because there was a bit of noise outside the window of the reserved room, we changed the room to a quieter one after communicating, and at the same time, we were charged 10 Canadian dollars less.

Great hotel if you are visiting to the enjoy the Richmond Night Market. Room was a little dated but clean. Facilities are fine but they need to build a real sports bar or someplace where you can sit, have a drink and watch multiple games at a time. I guess it might be CA law but really did not like that you had to show an ID EVERY TIME you entered the ******. Check in/out was slow - Only one person working the desk and no option to check out from the room tv.