Shu
29 listopada 2023 r.
The standard king bed room despite its spaciousness it doesn't provide any sitting place except a desk chair. My son and I had to sit on bed. I have never been to a hotel which offers no sofa, sofa chair. When I asked for upgrade consideration, I was told by the front desk that my booking agent had to call the hotel. After my booking agent called, we were told the room change was not possible and I must talk to the property manager the next day. When I finally talked to the manager the next morning, the only solution I was given is to cancel my reservation and rebook it with the hotel directly. How was it possible for me to cancel my reservation at that point? I stayed six nights and we had to sit in bed all that time.
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