Courtyard Richmond Scott’s Addition

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Had a great stay here this past weekend . Hotel staff were all very friendly and check in and out was a breeze . Room was spotless as well as rest of hotel . We will definitely be back !!

We loved this hotel. Very clean and very nice staff. Starbucks coffee bar and great breakfast sandwich

The Staff, from front desk to housekeeping to the coffee bar were all friendly and attentive

It was ok but I told the front desk twice that my tv was not getting any movie channels and they never came to fix it the 2 days I was there. I don’t get a lot of down time to relax because I have kids so I was looking forward to just watching a movie and couldn’t.

There was a party in the room next to us finally at 1:00 am I called the front desk with no answer! So I went down stairs to find the desk clerk she was sitting in the lounge on her phone. Her speech was difficult to understand and she called room to quiet them down. Fifteen minutes later still no relief from the intense base music and yelling. I went downstairs again and finally she went up and they were asked to leave which they would do.

This is a fairly new hotel, with pleasing modern design. Unfortunately, the construction quality and design of the facilities was disappointing. The shower was a modern, no-door step in shower that unfortunately sprayed water all over the bathroom floor. The lower shelf in this shower was broken, and hanging from a couple bolts. Toilet paper holder was broken. Shower head was not adjustable and piping was loose. There is an indoor pool, but since it is not heated, it provides more of a Nordic experience than a nice warm swim. There was only a single desk chair in the room (queen double), so there were not enough spaces to sit (we checked with the desk clerk, and he said that's all the seating assigned to the room, even though the photos on the website showed another chair. Breakfast was "available" (but not free). We saw no one eating breakfast when we were there. For the price, I was disappointed. Will not return.

I stuck in the hotel. The noise outside the apartment was outrageous. Lastly, there were gunshots outside both nights I will say the staff was inattentive and I’m not sure if I would stay again

This was certainly more pricey that other hotels around the area... but 100% worth the money spent. The hotel was super clean, beautiful and accommodating. Every single person we encountered that worked at the Marriott was super friendly. Highly recommend!