Gość
29 listopada 2024 r.
We stayed at this hotel on November 23rd for one night, and overall, it was a horrible experience. I strongly advise against booking this hotel if you're looking for a peaceful and pleasant stay. The hotel primarily caters to weddings and parties, giving priority to such groups over other guests. I had booked the room through MMT, which guaranteed a complimentary room upgrade and a welcome drink. However, not only was the welcome drink missing, but there was also no one available to assist with our luggage from the vehicle. The room we were given initially was unclean — the pillowcases and mattress covers had not been changed and were visibly dirty. The washroom had not been cleaned either, and the dustbin in the toilet still contained waste and used tissues. Upon noticing these issues, I immediately contacted MMT for assistance. Despite being a platinum member, they were unable to help. Eventually, at around 4:30 PM, we were provided with a different room, which was just okay. Over the phone, MMT had confirmed that I would receive a voucher worth ₹1,300 as compensation, but I have yet to receive it. The food was terrible; we couldn’t eat the dishes we ordered and had to go outside for dinner. Overall, it was a pathetic experience. Guests seeking a comfortable and enjoyable stay should avoid this hotel at all costs.
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