Gość
5 sierpnia 2023 r.
Enjoyed our week's stay beginning of July. A friendly welcome when we checked in would have been a good start. First impressions are always important and, after a long journey, we don't expect a frosty reception. None of the staff on reception were welcoming. Hotel is in a wonderful location, but we knew this being repeat guests from a few years ago. Travelled with TUI on a half board package. Refurbished room was a nice surprise. Booked a lake view room and were very lucky to have a high floor room with a Juliette balcony. No room for furniture on the balcony but it was great nonetheless. Storage in the room was very good. Good A/C. Don't normally use but it was definitely needed! Extremely good walk in shower, always appreciated. Hotel is just a brilliant base to explore Melcesine, Limone and Torbole. Enjoyed the ferries and exploring the area. Definitely recommend the Ponale path from Riva for breathtaking views. We must add our thoughts regarding the restaurant staff. A massive 'Thank You' to Oleg, our waiter in the evenings. We remembered him from our previous stay. Such a lovely and helpful guy!! The chef used to come out of the kitchen in quieter moments and was very friendly. The food was always very good. Some of the other waiting staff need to learn how to smile!! Overall, very good holiday.
Przetłumacz