Torre Capranica

Замечательное местоположение. Нашли быстро, благодаря фотографии. Кто поедет, запомните, Вам нужна башня. Апартаменты прямо в башне. Номер Делюкс небольшой, не хватает шкафов, полки в ванной и сковороды! Надеюсь, менеджеры услышат меня и дополнят квартиру необходимым. С менеджерами связывались по whats"up, очень приятные, спрашивали, как дела, нужна ли помощь. Есть отопление (мы были в феврале), чисто, комфортно. Единственное! Чтобы подняться нужно идти по лестнице. Для кого-то это может быть проблемой. Стола обеденного нет, только барная стойка. Детям сидеть было бы неудобно.

Stayed 4 nights with my wife from 16 to June 20th 2023 in apartment/suite n°6 on the third floor. While the location is great in the heart of Rome historical center, we had a very poor experience at Torre Capranica with two severe problems during the full stay: 1. No cold water at all (only very hot water in the bath room, only super hot/burning water in the shower, kitchenette, even in the toilets!!!,...). No offer for any mineral water to help us out. 2. No A/C at all either in the apartment contrary to what was advertised on the web site. The Temperature got above 37,5°C starting at 3 pm until the middle of the night.!!! We signalled both issues as soon as possible and they were not solved during our stay. The issue was also impacting Aprt 4. When asking to talk to management, first they did not call when we were still there. After insisting, I could talk to them only after we left. We had to ask for an apology :) and did not get any offer for a discount while paying a price place ＞ 500 Euros per night. "It is not the policy of management; you should have left the place if you were not happy and asked for a refund" is what we were told.