Hotel Piccolo Borgo

My stay at Piccolo Borgo was unfortunately disappointing. It started off on the wrong foot with our first room being excessively hot, a stifling 33°C, and crawling with bugs. We hoped for a quick fix, but things didn't get much better. After explaining the situation to the hotel staff, they shifted us to another room. However, this room had its own set of problems, with a broken toilet and shower. It seemed like we were hopping from one issue to the next without any respite. When we asked for a refund due to these unacceptable conditions, the staff was uncooperative, insisting we stay the remaining five days. They suggested a third room, but by that point, we were completely disillusioned and chose to leave. My wife and I left frustrated and covered in bug bites. The icing on the cake? We're still trying to get our refund sorted out.

Mixed feelings about this hotel.. We booked it based on recommondations from friends a couple of years back but we were not as happy as they had been. Firstly; our room didn't have a patio or balcony (which was my mistake for just assuming all rooms do) and was located right next to the restaurant. Windows opened to the restaurant terrace. The pool area looks nice but they make you wear swimming caps to use it. The waiter during dinner was not very helpful; he quite literally threw italian menus on the table and left without saying a word. After a while a younger waiter came to ask if we were ready to order and when we told him we were still trying to translate the italian menu he was surprised we weren't given an english one. Which he then offered us. The food was quite blant and looked like something was just thrown on a plate in a hurry. But the sunday breakfast was a total disaster!! Instead of serving it inside in the breakfast room like the day before they had put everything out on the terrace. When we arrived (an hour before the breakfast time was over) there was pretty much nothing to eat. The few slices of ham and cheese still left were sitting in the warm sun surrounded by flies. Coffee was cold. After a while a waiter brought a small portion of scrambbled eggs to the buffet table but there was so little of it that it was enough for only a couple of people. We literally had nothing to eat or drink. Worst hotel breakfast ever. On the plus side they offer a shuttle to the metro station (which is also within walkable distance in my opinion) and the receptionist lady was super friendly and nice. Also free car park next to the hotel. After this experience I'm sorry to say I would most definitely stay somewhere else next time.

Très bien accueilli aussi bien à l’accueil que le reste du séjour ! Logement propre, climatisé et spacieux. La piscine est agréable après une longue journée de visite. Nous avons également bien mangé au restaurant ainsi que le matin au petit déjeuner !

Tolles Preis Leistungsverhältnis Zimmer mit Garten sehr sauber ebenso Pool Mitarbeiter alle freundlich einziger Kritikpunkt Frühstück könnte in einem anderen Raum bzw im Freien stattfinden aber wir haben uns das Essen am Pool selbst organisiert ist möglich Hotel Shuttle zur Metro vorhanden wir waren mit Vespa unterwegs daher nicht genutzt Pizzeria Rustico 500m entfernt sehr empfehlenswert aber unbedingt Tisch reservieren

Bella struttura (anche se qualche particolare risente gli anni e la manutenzione). Abbiamo soggiornato nelle stanze pian terreno con veranda e giardinetto. L'hotel dispone di parcheggi gratuiti per gli ospiti e un valido ristorante che funge anche da sala colazioni. Il prezzo è valido e compreso di colazione. Per non sbatterci in giro abbiamo deciso di rimanere nel ristorante della struttura. Abbiamo cenato bene con buone porzioni e di qualità a un prezzo valido. Personale gentile ...soddisfatti lo segneremo nella agenda dei posti in cui ritornare