Explore20986919633
24 sierpnia 2021 r.
Signed off the road as a vineyard, hotel and restaurant, we thought it was worth stopping to explore. What a mistake. After waiting patiently and looking at the wines in the store while the proprietor dealt with other clients, our conversation went as follows. “Can we taste the wines?” “No, you have to have come at 11am and make a reservation.” “Can we get any food or tapas from the restaurant?” “No.” “Can we buy some wines?” “No, the shop is closed” “Can we do anything?” “No. Good day.” Maybe when you are so busy in August, you don’t need to be courteous or helpful to individual customers. But basic politeness costs nothing. And if you have a customer who speaks impeccable Spanish, it’s really quite rude and patronising to reply to them in English. Good customer service costs absolutely nothing and would have garnered a much better review. We would have been quite interested to come back another day but Dr. No put paid to that. So when you see the sign as you drive to or from Cadaques, keep going. There are plenty of other vineyards in the Empordà where the proprietors like to say ‘Si’.
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